Team Lead, Non Profit Business Solutions Consultant

• Oct 2021 - Present

My top priority is to build strong and trusted relationships with our non-profit and higher education partners. Responsible for supporting our customers for a wide range of scenarios including configuring salesforce.com, analyzing requirements, creating reports and dashboards, training customers and developing data quality strategies to meet their business needs.Supporting my team in developing Technical Salesforce skills, as well as helping to build soft skills to help them develop their consulting skills.

Non Profit Business Solutions Consultant

• Jan 2021 - Present

My top priority is to build strong and trusted relationships with our non-profit and higher education partners. Responsible for supporting our customers for a wide range of scenarios including configuring salesforce.com, analyzing requirements, creating reports and dashboards, training customers and developing data quality strategies to meet their business needs.

Workplace Experience Manager

• Sep 2018 - Jan 2021

Changing the way we look at the workplace, not only for our Tractionites, but for our customers, partners and constituents. We aim to make coming to work something you can look forward to. Creating an experience for our customers to visit where they can be productive and engaged with the traction team and understand the Traction on Demand difference.

Office Happiness Coordinator

• Sep 2017 - Sep 2018

At Traction my role is to instill and promote the companies values of Do the right thing, Pursue Opportunities, Create Connection, Healthy Hearts and Healthy Heads, Build Community, and Seek Adventures and Smiles. We want to create waves in the business community by breaking up corporate politics, and we do this by ensuring our Tractionites happiness and well-being comes first!

Produce Manager/ District Trainer

• Dec 2014 - Aug 2017

Queensway Store #7383

Produce Clerk

• Dec 2009 - Dec 2014