Tyler Morris
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Bio
Credentials
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CompTIA IT Fundamentals (ITF+) Certification
CompTIANov, 2020- Nov, 2024
Experience
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CourseCareers
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United States
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E-Learning Providers
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700 & Above Employee
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Creator Partnerships
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Aug 2022 - Present
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Sales Development Student
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Jul 2022 - Jul 2022
(Responsibilities) Studied through an intensive online course in technology sales development. During the time of the studies, we were guided to read three books as follows, How to Win Friends and Influence People, Fanatical Prospecting, and SPIN Selling. Having the advantage to read these three books provided me with the advantage to know more than the average person that is new to being an SDR.I learned everything about the basics of sales development to prepare myself for an SDR Internship.(Achievements)Learning all of the basics when conducting the day-to-day job description as follows bellow:Sales Terminology, Org Structure, Ideal Customer Profiles, Buyer Personas, Sales Cycles, Prospecting, Researching, SPIN, BANT, Cold Outreach (Cold Calls, Email, LinkedIn), Salesforce CRM, SalesLoft, Zoominfo, Etc.
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MetroShoe Warehouse
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United States
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Retail
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1 - 100 Employee
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Retail Sales Associate
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Aug 2021 - May 2022
(Responsibilities)Aid multiple customers at once providing great customer experience.Use sales questioning techniques to direct customers to perfect choice of footwear.Upsell customers on accessories and additional products by delivering detailed descriptions.(Accomplishments)Improved time management skills through regularly assisting multiple groups of customers.Developed active listening skills by listening to customers and using information to deliver a great fit. (Responsibilities)Aid multiple customers at once providing great customer experience.Use sales questioning techniques to direct customers to perfect choice of footwear.Upsell customers on accessories and additional products by delivering detailed descriptions.(Accomplishments)Improved time management skills through regularly assisting multiple groups of customers.Developed active listening skills by listening to customers and using information to deliver a great fit.
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Francis Tuttle Technology Center
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United States
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Professional Training and Coaching
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200 - 300 Employee
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Information Technology Services Intern
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Jun 2021 - Aug 2021
(Responsibilities)Utilize various imaging software to setup desktop and laptop computers for multiple school districtsConfigure student laptops to desired settings before sending out to districts.Resolve issues on campus regarding low level network or computer issues.(Achievements)Refined critical thinking ability to resolve issues in a timely manner.Developed reputation of being capable of handling tickets and issues without supervision. (Responsibilities)Utilize various imaging software to setup desktop and laptop computers for multiple school districtsConfigure student laptops to desired settings before sending out to districts.Resolve issues on campus regarding low level network or computer issues.(Achievements)Refined critical thinking ability to resolve issues in a timely manner.Developed reputation of being capable of handling tickets and issues without supervision.
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Walmart
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United States
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Retail
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700 & Above Employee
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Online Pickup Associate
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Jun 2020 - May 2021
(Responsibilities)Fulfill customer orders by retrieving all items selected.Deliver orders out to customer's vehicles ensuring 100% order accuracy.Resolve any customer issues regarding order status, wrong items, or errors in mobile app.Assist other departments when needed.(Achievements)Greatly improved attention to detail while fulfilling orders of 50+ items to ensure accuracy.Developed quick learnings skills through working with other departments. (Responsibilities)Fulfill customer orders by retrieving all items selected.Deliver orders out to customer's vehicles ensuring 100% order accuracy.Resolve any customer issues regarding order status, wrong items, or errors in mobile app.Assist other departments when needed.(Achievements)Greatly improved attention to detail while fulfilling orders of 50+ items to ensure accuracy.Developed quick learnings skills through working with other departments.
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Education
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CourseCareers
Tech Sales Specialization -
Francis Tuttle Technology Center
Cisco Network Defense, Cyber Security