Experience

America's Best Contacts & Eyeglasses

• United States
• Retail
• 700 & Above Employee

• General Manager

  • Oct 2018 - Present

  During my role over here, I spearhead daily operational activities of retail stores including inventory management, personal management, and budget control. Moreover, I administer all aspects of budget management and accomplish highest sales to budget for the region in 2022. I also oversee overall functional activities and transform a failing organization into a growing company within four months. Furthermore, I initiate and manage a brand-new store. Some of my key contributions during this tenure includes:  Formalized high level of customer service to improve operational effectiveness.  Streamlined business operations to ensure best positive experience for the clients.  Facilitated two assistant managers to gain promotions to general manager. Show less



Dream Ignite Media

• Winston Salem, North Carolina

• Owner and Co-founder

  • Mar 2017 - Present

  We provide videograhy and photography services for weddings, special events, sports, churches, and much much more. We provide videograhy and photography services for weddings, special events, sports, churches, and much much more.



Sam's Club

• United States
• Retail
• 700 & Above Employee

• Optical Manager

  • Jun 2007 - Oct 2018

  At SAMS Club, my core responsibility is to administer, coordinate, and optimize all job-related activities and assignments to promote functional visibility of the organization. In addition to this, I ensured compliance with all legal standards, procedures, and policies of the vision center. I also resolved complex issues and complaints of key clients and members in line with set company policies and guidelines. Some of my key accomplishments during this role includes:  Enhanced operational effectiveness and boosted sales in the vision center.  Implemented best practices and directed employees regarding key member/customer service techniques to deliver top-notch services to the clients.  Outperformed each assigned task and achieved Optical of the Year and Department of the Year awards while achieving highest profit of store for two consecutive years. Show less