Experience

Viejas Casino & Resort

• United States
• Gambling Facilities and Casinos
• 400 - 500 Employee

• Guest Services Manager

  • Mar 2022 - Present

  Oversee the transportation department which includes; Valet, Shuttles and golf carts.

• Supervisor Valet Operations

  • Mar 2019 - Mar 2022



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Retail Sales Consultant

  • Aug 2014 - Mar 2019

  Assisted customers so try all products and services related to AT&T. Assisted customers so try all products and services related to AT&T.



Time Warner Cable

• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Apr 2013 - Mar 2014

  I answered inbound calls coming into the call center regarding, but not limited to, billing, technical support, and sales. I assisted customers as efficiently as possible to resolve issues they are having with their services, answer questions about prorated bills and expiring promotions, as well as try and upgrade customers into new services they currently are not using. I answered inbound calls coming into the call center regarding, but not limited to, billing, technical support, and sales. I assisted customers as efficiently as possible to resolve issues they are having with their services, answer questions about prorated bills and expiring promotions, as well as try and upgrade customers into new services they currently are not using.



Best Buy

• Retail
• 700 & Above Employee

• Home Theater Sales Specialist

  • May 2011 - Apr 2013

  I assisted customers in finding their best experience for their home theater needs. I was required to fit the right TV based on the customers needs and then show them the benefits of adding products such a surround sound, Blu ray players, universal remotes, etc. I assisted customers in finding their best experience for their home theater needs. I was required to fit the right TV based on the customers needs and then show them the benefits of adding products such a surround sound, Blu ray players, universal remotes, etc.



The Art of Problem Solving

• Mailroom Shipper

  • Mar 2010 - May 2011

  I was required to review and package orders or math books that were placed online for the classes the students would be taking through the company which is an accelerated math curriculum. I printed postage stamps for all orders and mailed them through USPS I was required to review and package orders or math books that were placed online for the classes the students would be taking through the company which is an accelerated math curriculum. I printed postage stamps for all orders and mailed them through USPS