Director, Business Intelligence & Analytics

• Nov 2022 - Present

Data Integrity Manager - Revenue Operations (Go-to-Market)

• Jan 2020 - Nov 2022

-- Own ETL processes in R for the input data to the account scoring model, a Salesforce database of more than 1.5M records-- Manage a team of 4 making corrections to records both manually and in batches using API calls and MySQL queries-- Assist team members in writing Python scripts to detect data discrepancies and correct them before procedures break-- Administrate our global forecasting software, manage global sales hierarchy, and expand usage to other departments-- Negotiated a $100,000+ data purchasing contract and integrated the data solution into Qualtrics’ systems Show less

Data Scientist - Revenue Operations (Go-to-Market)

• Jan 2019 - Dec 2019

-- Communicated weekly with global sales leaders, owning segmentation and territory processes for the Mid-Market sales group-- Programmed Monte Carlo simulations to determine optimal quota targets for specific organizations and representatives-- Built upon Random Forrest machine learning models in R to score prospect accounts and prioritize them for sales-- Created multiple new processes for reassigning accounts to sales reps, saving the team 20+ hours per quarter

Professional Services Consultant

• Oct 2017 - Jan 2019

-- Utilized problem solving and programming techniques to solve complex research questions for clients using Qualtrics software-- Met directly with clients in a professional environment, using critical thinking to tailor deliverables to meet specific needs-- Managed projects start to finish, working with strict deadlines and budgets, billing over $250,000 in revenue

Product Specialist

• Feb 2017 - Oct 2017

-- Worked 1:1 with clients answering their questions about the software over phone, email, and chat-- Passed all 3 certification tests reaching the highest level of proficiency in using the Qualtrics platform

Data Science Intern

• Aug 2016 - Dec 2016

Market Research Intern

• May 2016 - Aug 2016

Course Assistant - Intro to Statistics

• Jan 2015 - Apr 2016