Experience

Pikmykid

• United States
• Education Administration Programs
• 1 - 100 Employee

• Sales Development Representative

  • Jan 2023 - Present



Honorlock

• United States
• E-Learning Providers
• 100 - 200 Employee

• Account Executive

  • Jul 2022 - Jan 2023

  • Answer customers’ questions about products and pricing• Prepare proposals and make presentations to prospective clients• Revived dormant accounts by re-establishing relationships with key decision-makers• Frequently traveled to higher education conferences to represent the company and network• Made in-person visits to higher education institutions to build relationships with prospects

• Business Development Representative

  • Nov 2020 - Jul 2022

  •Responsible for collaborating with marketing, regional directors, and account executives to strategically develop a designated territory within the United States by crafting targeted campaigns.• Promoted and marketed Honorlock through extensive and persistent emailing and cold calling to prospective C-suite executives in higher education.• Conducted discovery calls with prospects to ensure they were highly qualified before handing them off to a sales rep.• Maintained all contacts, opportunities, and progress within Salesforce CRM.• Consistently met/exceeded monthly goals and contributed $4.8 million to pipelineopportunities to help meet a shared goal in 2021. Show less

• Technical Support Representative

  • Apr 2020 - Nov 2020

  •Compassionately and efficiently resolved technical issues and answered general questions regarding Honorlock’s proctoring services.• Maintain updated knowledge of company products to provide customer support and service solutions.• Quickly responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks via live chat, phone, and screen-sharing applications.• Established patterns for reoccurring issues and provided input to development teams.• Received 96% average satisfaction rating from customers. Show less



Nick’s 50s Diner

• West Palm Beach, Florida Area

• Food Server

  • Sep 2016 - Jun 2020

  •Collaborated with management, cooks, and hosts to provide excellent customer service and maintain a positive reputation for the company. • Cultivated warm relationships with regular customers. • Bussed and reset tables to maintain cleanliness in the dining room. • Explained menu items and suggested appropriate options for food allergy concerns. • Carried out complete opening and closing duties. •Collaborated with management, cooks, and hosts to provide excellent customer service and maintain a positive reputation for the company. • Cultivated warm relationships with regular customers. • Bussed and reset tables to maintain cleanliness in the dining room. • Explained menu items and suggested appropriate options for food allergy concerns. • Carried out complete opening and closing duties.



Small plates detroit

• Detroit, Michigan, United States

• Food Server

  • Jan 2016 - Sep 2016



P.F. Chang's

• United States
• Restaurants
• 700 & Above Employee

• Food Server

  • Mar 2014 - Jan 2016