Experience

Rev-A-Shelf

• United States
• Manufacturing
• 100 - 200 Employee

• Software Developer

  • Mar 2022 - Present

  I develop and manage many different services for the Magento environment. I also manage our API plugins from many different vendors. I develop and manage many different services for the Magento environment. I also manage our API plugins from many different vendors.



Self Employed

• United States
• 700 & Above Employee

• Web Application Developer

  • Oct 2014 - Dec 2018

  ● Developed websites to work properly across multiple browsers, including those created by Microsoft IE, Google Chrome, and Mozilla Firefox. ● Redesigned sections of websites to create user-friendly, visually appealing experience, increasing daily traffic 163%. ● Initiated small web projects independently and contributed to large team effort on others. ● Completed technical development and application tasks per approved project standards and allocated budgets. ● Coded sites in multiple languages, including HTML, Java, Javascript, CSS, PHP 5.5+, Python and SQL. ● Integrated e-commerce strategies into clients websites to meet business demands. ● Validated the structure, security and compliance of website code. ● Applied vigorous penetration testing on the security of clients web applications. ● Searched for exploitable SQL and XSS vulnerabilities in web applications ● Technologies used: Windows Server, Amazon S3, VMWare ESXi, VMWare vSphere, PowerShell, IIS, Apache, Linux, SMTP, DNS, SSL, VPN, LDAP, MS SQL 2014, MS Server Management Studio, MySQL, PhpMyAdmin, Teamviewer, Notepad++, FTP, Wireshark, Putty, FileZilla, Adobe, and many different platforms APIs Show less



Cooper Atkins

• Cincinnati, Ohio, United States

• Technical Support Specialist

  • Feb 2013 - Jan 2015

  ● Documented and maintained records of support requests, elevations, and actions taken. ● Communicated clearly and effectively with clients, asking questions and listening actively to responses to develop understanding of technical issues. ● Diagnosed technical issues, identifying, and implementing corrective solutions. ● Scheduled and executed software installations and upgrades. ● Trained clients staff on use of new equipment and internal software systems that we created, providing demonstrations and answering questions. ● Customized the system and software settings to meet the specific needs of each user and health care group. ● Manage the software license that was leased to our health care services customers within the USA and UAE Dubai. ● Technologies used: Windows Server, VMWare ESXi, VMWare vSphere, PowerShell, IIS, Apache, Linux, SMTP, DNS, SSL VPN, ActiveDirectory, LDAP, MS SQL 2014, MS Server Management Studio, Teamviewer Show less



Kao Corporation

• Japan
• Personal Care Product Manufacturing
• 700 & Above Employee

• Technical Specialist

  • Mar 2012 - Jan 2013

  ● Took calls for the helpdesk and performed computer operator duties. ● Assessed and analyzed capabilities of hardware, software, and networks. ● Evaluated ticketing software in order to help increase our support center’s productivity. ● Worked to develop a standard for deploying wireless networks for brand partners in stores. ● Monitored all systems and networks via various monitoring tools. ● Coordinated incident management events when a system or network went down. ● Technologies Used: Active Directory, Windows Server, SMTP, Microsoft Exchange, Cisco, IBM terminals and Teamviewer Show less



Pomeroy

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Technical Analyst

  • Mar 2010 - Feb 2012

  ● Documented and maintained records of support requests, elevations, and actions taken. ● Trained staff on use of new equipment and systems, providing demonstrations and answering questions. ● Collaborated with staff, users, and management to establish requirements for new systems or modifications. ● Patched software programs to close security loopholes and update systems with the latest functionality. ● Diagnosed and resolved users' network and equipment problems. ● Maintained good working relationship with co-workers and management. ● Started work on migrating documentation from Microsoft Word to the internal Sharepoint site. ● Technologies used: Teamviewer, SharePoint, Cisco, Microsoft Office, Oracle HRMS, and eLearning Show less