Tyler Coons
Senior Engineer at Maryville Consulting Group- Claim this Profile
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Bio
Credentials
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ServiceNow Certified System Administrator
ServiceNowApr, 2022- Nov, 2024
Experience
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Maryville Consulting Group
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United States
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Information Technology & Services
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1 - 100 Employee
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Senior Engineer
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Jul 2022 - Present
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Safety National
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United States
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Insurance
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700 & Above Employee
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ServiceNow Systems Engineer II
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Aug 2020 - Jul 2022
Responsibilities include:- Upgrades of Safety National's ServiceNow platform- Updates of third-party ServiceNow store applications- Development of new features and enhancements to support ITSM, Project Management, GRC, Facilities, Business Support teams- Testing of all ServiceNow customizations and enhancements- Coordinating third-party ServiceNow consultants' work efforts- Deployment of new ServiceNow applications and modules- Integrations between ServiceNow and other enterprise tools
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Maryville Consulting Group
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United States
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Information Technology & Services
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1 - 100 Employee
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Engineer
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Jul 2018 - Aug 2020
Primary responsibilities included:- Coordinating ServiceNow development teams on client engagements- Technical customization and configuration of client ServiceNow instances to support ITSM processes, data input and manipulation, and third-party integrations- Construction of in-depth documentation regarding technical requirements, design and build.- Creation of client-tailored system and user acceptance testing scripts. Primary responsibilities included:- Coordinating ServiceNow development teams on client engagements- Technical customization and configuration of client ServiceNow instances to support ITSM processes, data input and manipulation, and third-party integrations- Construction of in-depth documentation regarding technical requirements, design and build.- Creation of client-tailored system and user acceptance testing scripts.
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Systems Engineer
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Jan 2014 - Jul 2018
Primary responsibilities include:- Technical customization and configuration of client ServiceNow instances to support ITSM processes, data input and manipulation, and third-party integrations- Construction of in-depth documentation regarding technical requirements, design and build.- Creation of client-tailored system and user acceptance testing scripts. Primary responsibilities include:- Technical customization and configuration of client ServiceNow instances to support ITSM processes, data input and manipulation, and third-party integrations- Construction of in-depth documentation regarding technical requirements, design and build.- Creation of client-tailored system and user acceptance testing scripts.
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Intern
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Jun 2013 - Aug 2013
- Trained on and extensively used BMC's ADDM tool to carry out application mapping - Trained on and extensively used BMC's ADDM tool to carry out application mapping
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Hunter Engineering Company
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Automotive
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700 & Above Employee
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Coop
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Dec 2011 - Aug 2012
- Modified and added to Windows Workflows used by Hunter to build and maintain software projects- Undertook a number of scripting projects using Windows Powershell- Designed and coded an application in Windows C# for use by marketing demonstration at SEMA car show- Extensively tested new software builds on a number of Windows operating systems- Researched new products under consideration by Hunter - Modified and added to Windows Workflows used by Hunter to build and maintain software projects- Undertook a number of scripting projects using Windows Powershell- Designed and coded an application in Windows C# for use by marketing demonstration at SEMA car show- Extensively tested new software builds on a number of Windows operating systems- Researched new products under consideration by Hunter
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Education
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2009 - 2013
Missouri University of Science and Technology
Bachelor of Science (B.S.), Computer Engineering
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