Account Executive

• Apr 2022 - Present

Earthfirst® Biopolymer Films by PSI is a global manufacturer of compostable sealant, print and barrier sealant films within food, beverage, medical, personal care, office, industrial and other CPG segments. Earthfirst® Biopolymer Films by PSI is a global manufacturer of compostable sealant, print and barrier sealant films within food, beverage, medical, personal care, office, industrial and other CPG segments.

Account Manager-Commodity and Packaging Polymers

• Sep 2021 - Apr 2022

Account Manager

• Sep 2018 - Sep 2021

Account Manager

• Dec 2016 - Aug 2018

Customer Service Representative

• Jul 2015 - Nov 2016

•Provides effective and timely customer service to external customers and actively works with Sales, quality and technical department to achieve and maintain a positive customer relationship.•Receive, interpret, process and revise orders in an accurate and timely manner. •Works closely with scheduling department to track orders and update customers on their status.•Coordinates with the shipping department to ensure orders are shipped based on order confirmation date. •Promptly addresses customer concerns or investigates any issues and/or ensures they are routed to the appropriate department for action. •Assist accounting department with billing invoices customers, ensuring that it completed in timely and accurate manner. •Creates, maintains and updates customer price sheets as requested by Sales Department. •Completes any special projects as assigned by the VP of Sales and Marketing.