Experience

Johnson Health Tech North America

• United States
• Wellness and Fitness Services
• 200 - 300 Employee

• MS Dynamics CRM Analyst

  • Apr 2021 - Present

  CRM Analyst supporting the administration of MS Dynamics and Zendesk for Johnson Health Tech’s North America operations. CRM Analyst supporting the administration of MS Dynamics and Zendesk for Johnson Health Tech’s North America operations.



Loras College

• United States
• Higher Education
• 200 - 300 Employee

• CRM Manager

  • May 2018 - Apr 2021

  •Manages day-to-day upkeep, input, and reporting of College Admission data, marketing lists, and admission process operations.•Manages data entry team to input confidential information such as leads, transcripts, and test scores.•Managed three different CRMs over time. Helped oversee one implementation with a Salesforce partner’s pilot, and is currently leading a swift build of our current Slate CRM instance.•Trains admission staff and campus stakeholders on usage, efficiency, and best practice of the CRM and other business processes.•Formerly managed a recruiting territory. Reached goals while assisting students assess their educational future. Show less

• Senior Admissions Representative

  • Jul 2016 - Sep 2018

  -Managed recruiting territory in Northern Iowa and the state of Wisconsin while meeting several macro and micro level goals.-Reviews applications files and prepares scholarship information.-Communicates with perspective students and parents; determines interest in the college.-Coordinates presentations about the college on campus, at regional college fairs, and at high schools.



City of Dubuque, Iowa

• United States
• Government Administration
• 100 - 200 Employee

• Open Gym Supervisor

  • Nov 2012 - Apr 2021

  -Opens, supervises, and closes a free weekend open gym site for neighborhood youth and adolescence

• After School Program Supervisor

  • Nov 2012 - May 2015

  -Supervised a team of 4 leaders who led after school activities-Planned daily activities for kids ages 5-10-Communicated with parents regarding programming, incidents, and social progress



Around Iowa

• Dubuque, Iowa Area

• Writer

  • Feb 2016 - Jun 2016



Boraam Industries Inc.

• United States
• Furniture and Home Furnishings Manufacturing
• 1 - 100 Employee

• Sales and Marketing

  • Jun 2015 - Oct 2015



Lake Bluff Park District

• Recreational Facilities
• 1 - 100 Employee

• Day Camp Program Director

  • Jun 2012 - Aug 2014

  -Organizing and directing activities for children ages 4-12 and aiding day camp counselors to carry out a safe and fun daily camp routine.-Created programming schedule including daily activities, lunch, field trips, pool times, crafts, etc.-Directed staff on camper assignments and scheduling

• Promotions Intern

  • Jun 2013 - Aug 2013

  -Created promotional materials for park district events such as flyers, posters, etc.-Created Park District branding materials such as letterhead and envelopes