Experience

L&F Distributors

• United States
• Wholesale
• 1 - 100 Employee

• Human Resources Information System Specialist

  • Jan 2020 - Present

  • • Supports HR planning and operations by implementing and maintaining human resourcesinformation systems.• Highly proficient with Paycom.• Tests system changes, report writing, and analyzes data to improve efficiency.• Provides support for HRIS by researching and resolving system problems, process flaws, etc.• Functions as recruiter. Oversees the interview, selection, and on-boarding processes for corporateemployees.• Maintains a positive relationship with local staffing agencies.• Addresses employee concerns with an open-door policy.



Elite Sports Training Center

• United States
• Spectator Sports
• 1 - 100 Employee

• Front Desk Representative

  • 2018 - 2019

  • Experience selling product packages to clients.• Manage coworkers to assure they accomplish their daily tasks. • Maintain a stable work environment by addressing any complications in the facility.• Manage schedules for 10 separate instructors.• Report to and provide assistance directly to the owner of the facility • Experience selling product packages to clients.• Manage coworkers to assure they accomplish their daily tasks. • Maintain a stable work environment by addressing any complications in the facility.• Manage schedules for 10 separate instructors.• Report to and provide assistance directly to the owner of the facility



Dovenmuehle Mortgage, Inc.

• United States
• Financial Services
• 200 - 300 Employee

• Collections Counselor

  • 2016 - 2017

  • Answered client questions by phone about mortgage payment dates, methods, and company policies.• Addressed concerned clients in a calm, polite manner and provided clear explanations to complex topics.• Maintain high call quality with a heavy weekly workload.• Proficient with computer systems to examine payment history for discrepancies and notate conversations efficiently.• Processed payments over the phone and scheduled future arrangements, if delinquent. • Answered client questions by phone about mortgage payment dates, methods, and company policies.• Addressed concerned clients in a calm, polite manner and provided clear explanations to complex topics.• Maintain high call quality with a heavy weekly workload.• Proficient with computer systems to examine payment history for discrepancies and notate conversations efficiently.• Processed payments over the phone and scheduled future arrangements, if delinquent.