Junior Search Analyst

• Jun 2022 - Present

-Monitor and report on any website or keyword ranking changes. -Monitor and report on current conversion rate optimization tests. -Research analyze and report on any competitor UI/UX updates. -Management of Google My Business profile. -Creation and optimization of meta titles, descriptions and various other forms of copy. -Research and report on any industry rollouts, updates or news. -Leveraging the top tools of the industry to perform keyword research. -Collaboration with different teams to ensure best practices are met. Show less

Marketing Specialist

• Sep 2019 - Sep 2020

- Market research and analysis - Management of customer accounts - Management of social media accounts - Planning and development of web design - Performing web presentations to identify and attract new organizations to our network - Market research and analysis - Management of customer accounts - Management of social media accounts - Planning and development of web design - Performing web presentations to identify and attract new organizations to our network

Sales Team Lead

• Aug 2018 - Aug 2019

- Customer support and resolution - Managing communication with various departments - Managing employees in various sections of the business - Educating employees on products/sales techniques - Managing Excel sheet data - Monitoring sales trends - Inventory management - Customer support and resolution - Managing communication with various departments - Managing employees in various sections of the business - Educating employees on products/sales techniques - Managing Excel sheet data - Monitoring sales trends - Inventory management

Educator

• Mar 2018 - Aug 2018

- Overseeing bulk orders for various sports organizations- Handling E-commerce orders- Offering recommendations to guests based on their specific needs- Educating guests on various technical fabrics and garments- Creating and advertising community events- Managing returns and customer conflicts with a focus on customer retention

Inventory Team Lead

• Sep 2017 - Mar 2018

- Overseeing bulk orders for various sports organizations- Handling E-commerce orders- Managing a team independent from the sales floor- Managing returns and customer conflicts with a focus on customer retention- Presenting new product roll-outs- Creating and advertising community events

Educator

• Jul 2016 - Sep 2017

- Offering recommendations to guests based on their specific needs- Educating guests on various technical fabrics and garments- Advertising community events including local company launch- Managing returns and customer conflicts with a focus on customer retention

Sales Associate

• Jun 2015 - Jun 2016

Office Assistant

• May 2014 - Aug 2014

- Processing data into an internal database - Sorting and distributed incoming mail deliveries - Physical data filling - Processing data into an internal database - Sorting and distributed incoming mail deliveries - Physical data filling