Experience

iSync Solutions

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Enterprise Resources Planning Implementation Consultant

  • Feb 2021 - Present

  Full service implementation project manager for Sync ERP that handles supply chain logistics, financials, and multiple selling channels. - Data Migration from previous systems into the Sync ERP system - Training and Standard Operating Procedures for use with the client’s Sync ERP system - Coordinating integrations to third party platforms (e.g. QuickBooks Online, Shopify, ShipStation) with the client’s Sync ERP system - Coordinating customizations to the Sync ERP for the client - Coordinating report customizations and new report creations



AIMS360: Fashion Business Management Software (Apparel Software, Apparel ERP, Fashion ERP)

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Software Implementation and Customer Success Project Manager

  • Jan 2016 - Feb 2021

  Implementation Project Manager: - Partner with Account Executives during presale stages to build custom solutions for potential enterprise customers and enable them to own their long-term success. - Drive forward the product implementation process to decrease time to value for new or expanding enterprise customers by developing custom standard operating procedures during the implementation phase. - Manage multiple consultations simultaneously, proactively communicating with key internal and external stakeholders and ensuring an on-time delivery. Customer Success Project Manager: - Build trust and rapport with customers by performing in depth research and coordinating with Account Executives to have annual conversations with all customers based on insights from drafted research. - Understand the customer’s business and technology goals, and work with the customer to create a joint success plan to meet those goals by conducting regular success plan reviews. - Drive technology adoption (features, use cases, capacity, product stack) by providing insights on usage, maturity, standard methodologies, diagnosing barriers to success, and solving for those barriers.



Sleeping Partners International, Inc.

• United States
• Wholesale
• 1 - 100 Employee

• Head Of Finance

  • Mar 2014 - Jul 2015

  • Financial Reconciliations / Reporting / Reviews • Financial Projections and Forecasting • Oversaw Complete Loan / Debt Consolidation • Software Implementation: AIMS360 ERP Software • Financial Reconciliations / Reporting / Reviews • Financial Projections and Forecasting • Oversaw Complete Loan / Debt Consolidation • Software Implementation: AIMS360 ERP Software