Mentor

• Sep 2023 - Present

Chief Program Officer

• Mar 2023 - Present

Program Director

• Oct 2022 - Mar 2023

Supervisor

• Jun 2018 - Oct 2022

Supervise the Community Technicians. Responsible for ensuring all policies and procedures are followed by staff on their shift, including security and fire safety of the building. Assist the Site Coordinator with the oversight of departmental tasks and goals. This includes, but is not limited to, record keeping, statistical reports, unit coverage, and client care/crisis intervention. Mentor staff to achieve professional development goals and ensure attainment of organizational objectives.Provide emergency first aid/CPR/ Naloxone assistance when needed. Show less

Clinical Outreach Case Manager

• May 2017 - Jun 2018

Provided Intensive case management services to chronically homeless, mentally-Ill and substance abuse individuals living on subways, safe havens and New York City Shelters. Tracked a case load of 45 clients, with weekly and biweekly visits. .Prepared HRA supportive housing applications in order to find clients’ suitable housing. Assisted with obtaining clients’ original documentation (i.e. birth certificate, SSI card, benefits, NYS ID)

Care Coordinator

• Sep 2016 - May 2017

Liaised between clients and health care providers. Ensured clients adhere to medical appointments and decrease the utilization of emergency room visits. Linked clients to providers and supports systems such as SNAP, SSI, psychotherapy and specialty doctors. Maintained documentation required as part of the person’s Care Coordination Record to substantiate vendor’s monthly billing for federal and state audits. Guaranteed enrollment in Medicaid is not interrupted. Liaised between clients and health care providers. Ensured clients adhere to medical appointments and decrease the utilization of emergency room visits. Linked clients to providers and supports systems such as SNAP, SSI, psychotherapy and specialty doctors. Maintained documentation required as part of the person’s Care Coordination Record to substantiate vendor’s monthly billing for federal and state audits. Guaranteed enrollment in Medicaid is not interrupted.

Mental Health Counselor

• Aug 2013 - Jul 2014

Worked with adults with intellectual and developmental disabilities in a residential group home. Assisted individuals with daily living skills and housekeeping. Administered medication, measured and recorded vitals for eight individuals per day. Provided individual and group counseling, promoted community integration, and served as a member of a team while advocating for each individuals need. Worked with adults with intellectual and developmental disabilities in a residential group home. Assisted individuals with daily living skills and housekeeping. Administered medication, measured and recorded vitals for eight individuals per day. Provided individual and group counseling, promoted community integration, and served as a member of a team while advocating for each individuals need.