Experience

Polinger Company

• United States
• Real Estate
• 1 - 100 Employee

• Recertification/ Leasing Specialist

  • Dec 2021 - Present

  Tysons Corner, Virginia, United States • Process and complete certifications (including initial, interim, and annual) daily in accordance with HUD regulations and ensure the proper calculation of income, assets, rent levels, etc • Conduct periodic resident file reviews to ensure all necessary documents are present, in the proper order, and in accordance with HUD’s 4350.3 Handbook, company policies and other regulatory agency policies • Monitor waitlist status to determine the need to open and close the list… Show more • Process and complete certifications (including initial, interim, and annual) daily in accordance with HUD regulations and ensure the proper calculation of income, assets, rent levels, etc • Conduct periodic resident file reviews to ensure all necessary documents are present, in the proper order, and in accordance with HUD’s 4350.3 Handbook, company policies and other regulatory agency policies • Monitor waitlist status to determine the need to open and close the list (s) • Revising/editing the application to be used by prospective tenants during the waitlist opening and closing process, advertising, and maintaining accurate wait list information/details • Carry out the application and leasing process to ensure that qualified applicants are approved for move in following HUD guidelines and property procedures in a timely manner to eliminate vacancy loss • Performs administrative duties including data entry in Yardi, collecting rent checks, updating office documents, frequently checks tenant delinquency list, etc. Show less



Equity Residential

• United States
• Real Estate
• 700 & Above Employee

• Leasing Consultant

  • Oct 2017 - Apr 2021

  Fairfax, VA ● Minimized vacancy periods by communicating with Management to strategize improvements to marketing initiatives, and tenant outreach programs. ● Toured property with prospective tenants and provided wealth of information in regards to it’s key features. ● Kept records accurate, detailed and fully compliant reporting requirements to meet all state, local, and federal housing requirements. ● Entered customer interaction details in MRI to track requests, document problems and… Show more ● Minimized vacancy periods by communicating with Management to strategize improvements to marketing initiatives, and tenant outreach programs. ● Toured property with prospective tenants and provided wealth of information in regards to it’s key features. ● Kept records accurate, detailed and fully compliant reporting requirements to meet all state, local, and federal housing requirements. ● Entered customer interaction details in MRI to track requests, document problems and record solutions offered.

• Customer Support Assistant

  • Jun 2017 - Oct 2017

  Fairfax, VA



NVT STAFFING, Inc.

• United States
• Staffing and Recruiting
• 1 - 100 Employee

• Concierge

  • Jun 2016 - May 2018

  Falls Church, VA Provide exceptional customer service to residents, prospects, and property staff Completed an authorized Fair Housing Certification course to follow guidelines within the properties



Verizon

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Door to Door Sales Rep Contractor

  • May 2017 - Oct 2017

  Falls Church, VA Sold Verizon Fios packages to prospective customers in the Washington D.C. Metropolitan area through High Quality Concepts, LLC.



RadioShack

• United States
• Blockchain Services
• 700 & Above Employee

• Cashier/Sales Associate, Key Carrier

  • Nov 2013 - May 2017

  Fort Washington, MD Provided customer service and resolved customer concerns Operated a cash register while maintaining a clean and orderly checkout area



Payless

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Sep 2015 - Aug 2016

  Clinton, MD Greeted customers and promoted upcoming sale events and promotions Completed transactions with 100% accuracy and presented visually appealing displays Stocked and replenished merchandise according to store layouts and guidelines



Family Matters

• Kitchen Staff/Counselor/Secretary, Supervisor

  • Jun 2011 - Aug 2016

  Washington D.C. Metro Area • Mentored children (ages 6-15) at a residential overnight summer camp while maintaining relationships with the parents and local agencies, contributing to almost 100% retention rate. • Cleaned, organized, and monitored eating, recreation, kitchen areas, and arts and crafts activities • Effectively managed the daily tasks for 20+ employees, customized weekly camp schedules for 200+ campers across 4 groups; and coordinated daily schedule changes due to weather conditions. • Developed… Show more • Mentored children (ages 6-15) at a residential overnight summer camp while maintaining relationships with the parents and local agencies, contributing to almost 100% retention rate. • Cleaned, organized, and monitored eating, recreation, kitchen areas, and arts and crafts activities • Effectively managed the daily tasks for 20+ employees, customized weekly camp schedules for 200+ campers across 4 groups; and coordinated daily schedule changes due to weather conditions. • Developed activities that ensured a healthy social life and created a caring environment that fosters positive child development and leadership skills. Show less



Style AI

• United Kingdom
• IT System Custom Software Development
• 700 & Above Employee

• Cashier/Sales Associate, Key Carrier

  • Nov 2012 - Feb 2015

  Alexandria, VA • Maintained and ensured timely stock replenishment of inventory to enhance the shopping experience. • Welcomed customers and processed purchases; ensured a clean and user-friendly environment • Trained 2-3 new sales associate each quarter