Tyler Bornschlegel

Customer Care Representative at Patron Technology
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Pittsburgh, Pennsylvania, United States, US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Building an Integrated Online Marketing Plan
    LinkedIn
    Dec, 2020
    - Oct, 2024
  • Event Planning Foundations
    Lynda.com
    Jan, 2019
    - Oct, 2024
  • Marketing Your Event
    Lynda.com
    Jan, 2019
    - Oct, 2024
  • Marketing Foundations: Market Research
    Lynda.com
    Oct, 2018
    - Oct, 2024

Experience

  • Patron Technology
    • United States
    • Events Services
    • 1 - 100 Employee
    • Customer Care Representative
      • Feb 2023 - Present

      Provides customer support via phone, email and live chat, assists customers with ticket purchases, event registration and other support based questions, records and documents customer interactions in database. Provides customer support via phone, email and live chat, assists customers with ticket purchases, event registration and other support based questions, records and documents customer interactions in database.

  • Wheeling Nailers
    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Ticketing Manager
      • Nov 2022 - Nov 2022

      Completed sales of individual and group game tickets, made outbound phone calls to previous customers/ groups and took inbound calls about general ticketing inquiries, assisted with gameday activities. Completed sales of individual and group game tickets, made outbound phone calls to previous customers/ groups and took inbound calls about general ticketing inquiries, assisted with gameday activities.

  • FedEx
    • United States
    • Freight and Package Transportation
    • 700 & Above Employee
    • Sales Development Representative
      • Jun 2022 - Oct 2022

      Make outbound phone calls to small and medium sized businesses with existing FedEx accounts, prospect and gather information on current and potential clients, create strategic call cycles and record all information in the CRM platform, develop and grow business by getting customers to ship with FedEx Make outbound phone calls to small and medium sized businesses with existing FedEx accounts, prospect and gather information on current and potential clients, create strategic call cycles and record all information in the CRM platform, develop and grow business by getting customers to ship with FedEx

  • Pittsburgh Botanic Garden
    • United States
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • Events Coordinator
      • May 2022 - Jun 2022

      Answered customer inquiries via email and telephone, scheduled and hosted tours of venue for customers, prepared event contracts, set up and teared down space on event day. Answered customer inquiries via email and telephone, scheduled and hosted tours of venue for customers, prepared event contracts, set up and teared down space on event day.

  • Pittsburgh Pirates
    • United States
    • Spectator Sports
    • 500 - 600 Employee
    • Host
      • Apr 2019 - Oct 2021

      Greeted guests to PNC Park and answered any potential questions, checked tickets and directed guests to the proper location, inspected areas for safety hazards or seat issues before gates open, oversaw certain sections throughout the duration of the game. Greeted guests to PNC Park and answered any potential questions, checked tickets and directed guests to the proper location, inspected areas for safety hazards or seat issues before gates open, oversaw certain sections throughout the duration of the game.

  • Pittsburgh Riverhounds SC
    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Operations & Facility Management Intern
      • Jan 2020 - Mar 2020

      Worked with the Operations and Facility members on tasks/projects related to games and events, learned how a stadium is ran on a day-to-day basis, provided support for Youth team events, and assisted in all game-day activities at Highmark Stadium Worked with the Operations and Facility members on tasks/projects related to games and events, learned how a stadium is ran on a day-to-day basis, provided support for Youth team events, and assisted in all game-day activities at Highmark Stadium

  • Conference and Event Services: Point Park University
    • Event and Office Assistant
      • Aug 2018 - Mar 2020

      Provided assistance to the CES team, worked on summaries in Word and Excel, and answered phone calls. Provided assistance to the CES team, worked on summaries in Word and Excel, and answered phone calls.

Education

  • Point Park University
    Bachelor of Science - BS, Sports, Arts, and Entertainment Management
    2017 - 2021

Community

You need to have a working account to view this content. Click here to join now