Tyler Baker
Specimen Processor at Genotox Laboratories- Claim this Profile
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English Native or bilingual proficiency
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German Limited working proficiency
Topline Score
Bio
Credentials
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Profiles in Leadership Certificate Program
VA ClinicMay, 2016- Nov, 2024 -
Six Sigma Yellow Belt
U.S. Department of Veterans AffairsApr, 2016- Nov, 2024
Experience
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Genotox Laboratories
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Specimen Processor
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May 2018 - Present
- Act as primary liaison between Genotox Laboratories and outpatient medical clinic - Perform proper specimen collection and documentation - Responsible for daily transport of specimens and inventory control of all supplies - Act as primary liaison between Genotox Laboratories and outpatient medical clinic - Perform proper specimen collection and documentation - Responsible for daily transport of specimens and inventory control of all supplies
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U.S. Department of Veterans Affairs
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United States
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Government Administration
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700 & Above Employee
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Medical Support Assistant
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Nov 2015 - Nov 2016
- Organized schedules of twelve different clinic staff members - Provided high quality customer service in-person and by phone during registration process - Managed sensitive client situations and provided positive resolutions - Utilized computer programs for scheduling of appointments and maintaining medical records - Created more efficient work processes and trained staff to increase office productivity - Participated in Profiles in Leadership Certificate Program - Organized schedules of twelve different clinic staff members - Provided high quality customer service in-person and by phone during registration process - Managed sensitive client situations and provided positive resolutions - Utilized computer programs for scheduling of appointments and maintaining medical records - Created more efficient work processes and trained staff to increase office productivity - Participated in Profiles in Leadership Certificate Program
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Kinze Manufacturing, Inc.
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United States
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Machinery Manufacturing
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100 - 200 Employee
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Human Resources Intern
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Jan 2015 - May 2015
- Gained experience in human resources at large agricultural manufacturing plant - Participated in hiring interviews, termination processes, and drug screens of company employees - Piloted training program for over 500 staff for new company system - Gained experience in human resources at large agricultural manufacturing plant - Participated in hiring interviews, termination processes, and drug screens of company employees - Piloted training program for over 500 staff for new company system
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Parkview Church
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Iowa City, Iowa Area
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Pastoral Assistant
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Jun 2013 - May 2014
- Assisted lead church pastor in running multiple groups and coordinating events - Assisted lead church pastor in running multiple groups and coordinating events
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Durham School Services
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United States
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School and Employee Bus Services
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700 & Above Employee
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School Bus Driver
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Jun 2013 - May 2014
- Safely drove an elementary and junior high school route - Excelled in student management by building positive rapport - Safely drove an elementary and junior high school route - Excelled in student management by building positive rapport
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Youth With A Mission
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Colorado Springs, Colorado Area
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Volunteer Staff
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Jan 2010 - Dec 2010
- Worked in Kunming, China, teaching English to college students - Worked in Kunming, China, teaching English to college students
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University of Phoenix
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United States
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Higher Education
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700 & Above Employee
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Enrollment Counselor
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Mar 2006 - Dec 2009
- Demonstrated strong skills in customer service - Learned, implemented and exceeded the performance standards of University of Phoenix. - Worked with customers from enrollment to completion of course (enrollment, finance, scheduling, limited technical assistance, customer service) - Demonstrated strong skills in customer service - Learned, implemented and exceeded the performance standards of University of Phoenix. - Worked with customers from enrollment to completion of course (enrollment, finance, scheduling, limited technical assistance, customer service)
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Best Buy
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Retail
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700 & Above Employee
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Geek Squad
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May 2003 - Aug 2005
- Assisted with incoming client requests and technical problems - Repaired computer systems and troubleshooted hardware/software issues - Maintained documentation of support processes - Provided training to customers on computer use as well as education to prevent future difficulties - Assisted with incoming client requests and technical problems - Repaired computer systems and troubleshooted hardware/software issues - Maintained documentation of support processes - Provided training to customers on computer use as well as education to prevent future difficulties
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Education
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University of Iowa
Bachelor’s Degree, Major: Communications, Minor: History -
Kirkwood Community College
Associate's degree