Tyler Baker

Specimen Processor at Genotox Laboratories
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English Native or bilingual proficiency
  • German Limited working proficiency

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Bio

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Credentials

  • Profiles in Leadership Certificate Program
    VA Clinic
    May, 2016
    - Nov, 2024
  • Six Sigma Yellow Belt
    U.S. Department of Veterans Affairs
    Apr, 2016
    - Nov, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Specimen Processor
      • May 2018 - Present

      - Act as primary liaison between Genotox Laboratories and outpatient medical clinic - Perform proper specimen collection and documentation - Responsible for daily transport of specimens and inventory control of all supplies - Act as primary liaison between Genotox Laboratories and outpatient medical clinic - Perform proper specimen collection and documentation - Responsible for daily transport of specimens and inventory control of all supplies

    • United States
    • Government Administration
    • 700 & Above Employee
    • Medical Support Assistant
      • Nov 2015 - Nov 2016

      - Organized schedules of twelve different clinic staff members - Provided high quality customer service in-person and by phone during registration process - Managed sensitive client situations and provided positive resolutions - Utilized computer programs for scheduling of appointments and maintaining medical records - Created more efficient work processes and trained staff to increase office productivity - Participated in Profiles in Leadership Certificate Program - Organized schedules of twelve different clinic staff members - Provided high quality customer service in-person and by phone during registration process - Managed sensitive client situations and provided positive resolutions - Utilized computer programs for scheduling of appointments and maintaining medical records - Created more efficient work processes and trained staff to increase office productivity - Participated in Profiles in Leadership Certificate Program

    • United States
    • Machinery Manufacturing
    • 100 - 200 Employee
    • Human Resources Intern
      • Jan 2015 - May 2015

      - Gained experience in human resources at large agricultural manufacturing plant - Participated in hiring interviews, termination processes, and drug screens of company employees - Piloted training program for over 500 staff for new company system - Gained experience in human resources at large agricultural manufacturing plant - Participated in hiring interviews, termination processes, and drug screens of company employees - Piloted training program for over 500 staff for new company system

  • Parkview Church
    • Iowa City, Iowa Area
    • Pastoral Assistant
      • Jun 2013 - May 2014

      - Assisted lead church pastor in running multiple groups and coordinating events - Assisted lead church pastor in running multiple groups and coordinating events

    • United States
    • School and Employee Bus Services
    • 700 & Above Employee
    • School Bus Driver
      • Jun 2013 - May 2014

      - Safely drove an elementary and junior high school route - Excelled in student management by building positive rapport - Safely drove an elementary and junior high school route - Excelled in student management by building positive rapport

  • Youth With A Mission
    • Colorado Springs, Colorado Area
    • Volunteer Staff
      • Jan 2010 - Dec 2010

      - Worked in Kunming, China, teaching English to college students - Worked in Kunming, China, teaching English to college students

    • United States
    • Higher Education
    • 700 & Above Employee
    • Enrollment Counselor
      • Mar 2006 - Dec 2009

      - Demonstrated strong skills in customer service - Learned, implemented and exceeded the performance standards of University of Phoenix. - Worked with customers from enrollment to completion of course (enrollment, finance, scheduling, limited technical assistance, customer service) - Demonstrated strong skills in customer service - Learned, implemented and exceeded the performance standards of University of Phoenix. - Worked with customers from enrollment to completion of course (enrollment, finance, scheduling, limited technical assistance, customer service)

    • Retail
    • 700 & Above Employee
    • Geek Squad
      • May 2003 - Aug 2005

      - Assisted with incoming client requests and technical problems - Repaired computer systems and troubleshooted hardware/software issues - Maintained documentation of support processes - Provided training to customers on computer use as well as education to prevent future difficulties - Assisted with incoming client requests and technical problems - Repaired computer systems and troubleshooted hardware/software issues - Maintained documentation of support processes - Provided training to customers on computer use as well as education to prevent future difficulties

Education

  • University of Iowa
    Bachelor’s Degree, Major: Communications, Minor: History
    2013 - 2015
  • Kirkwood Community College
    Associate's degree
    2011 - 2013

Community

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