Experience

Jack Pine Media

• United States
• Advertising Services
• 1 - 100 Employee

• Co-Founder

  • Nov 2017 - Present

  Jack Pine Media is a digital marketing agency specializing in SEO, and PPC. Visit jackpinemedia.com for more information on how we can help you. Jack Pine Media is a digital marketing agency specializing in SEO, and PPC. Visit jackpinemedia.com for more information on how we can help you.



Angel Bros Media Solutions

• Greater Seattle Area

• Creative Director

  • Jul 2010 - Dec 2017

  I have created videos, marketing, and advertising material for many companies and organizations, including the largest nonprofit organization in the United States. This included everything from developing a script from scratch, to storyboards, animating, sound recording and engineering. I have created countless logos and branding materials for businesses and sports teams all over the country. My materials have boosted sales of companies up to 150% within the first 30 days of implementation. I have created videos, marketing, and advertising material for many companies and organizations, including the largest nonprofit organization in the United States. This included everything from developing a script from scratch, to storyboards, animating, sound recording and engineering. I have created countless logos and branding materials for businesses and sports teams all over the country. My materials have boosted sales of companies up to 150% within the first 30 days of implementation.



One Summit Media

• Marketing and Advertising
• 1 - 100 Employee

• Creative Director

  • Jun 2016 - Nov 2017



Blendtec

• United States
• Manufacturing
• 100 - 200 Employee

• Customer Service Supervisor

  • Apr 2014 - May 2015

  - I led a team in designing and integrating an updated new hire training program, cutting training timelines down from 2-3 weeks to five business days; making it more efficient, effective, and consistent. - I trained existing agents be self sufficient in de-escalating and checking order statuses, bringing 50+ unnecessary questions a days down to less than 10. - I assisted in cutting down the “complimentary” items being sent out to customers while maintaining customer relationships, protecting company materials, revenues, and relationships. - Identified vulnerable/potentially vulnerable areas for fraudulent activity and put in place procedures to dramatically reduce fraudulent transactions. - Created and implemented an efficiency training, raising call quantity by 30% while maintaining quality. Show less



ROI Solutions

• Pleasant Grove, UT

• Sales and Customer Service Manager

  • Nov 2013 - Apr 2014

  - I managed several different teams in sales and customer service for Visa and Blendtec. - During that time my team led the company in profitability for 10 consecutive weeks. - I managed several different teams in sales and customer service for Visa and Blendtec. - During that time my team led the company in profitability for 10 consecutive weeks.



New Future Team

• Vista, CA

• Real Estate Negotiator and Marketer.

  • Aug 2010 - Oct 2013

  Managed my team’s escalations to executives at financial institutions (Bank of America, Chase, Wells Fargo, etc) as well as handling negotiations on behalf of buyers and sellers looking to complete short sales. Handling 50+ accounts at a time, I obtained a 95% success rate in stopping foreclosures and completing successful sales. This involved handling schedules and documentation, while meeting and enforcing strict legal and ethical guidelines among my team. In 2012 our team sold a total of $14 million in real estate, residential housing. Show less



Market Genius

• Vista, CA

• Advertisement Designer

  • Aug 2010 - Oct 2013

  Managed the design, production, and distribution of advertisement materials to thousands of homeowners in southern CA, improving the productivity, income, and workflow of our office. Invented and incorporated incentive programs to homeowners looking to sell or buy property. Managed the design, production, and distribution of advertisement materials to thousands of homeowners in southern CA, improving the productivity, income, and workflow of our office. Invented and incorporated incentive programs to homeowners looking to sell or buy property.



Angel Instruction

• Carlsbad, CA; Pleasant Grove, UT

• Owner/ Music instructor

  • Jun 2003 - Apr 2010

  Owned and operated my own music instructing business. Scheduling 40+ private lessons a week. Instructing both individual guitar lessons and group band lessons. Owned and operated my own music instructing business. Scheduling 40+ private lessons a week. Instructing both individual guitar lessons and group band lessons.



That Music Store

• Highland, UT

• Store Manager

  • Aug 2005 - Jun 2007

  Handled day to day store operations with a small team (3-5 employees). Handled special orders, instrument repair, lessons schedules, etc. Worked here full-time while I was a full-time university student maintaining a 3.6 GPA. Handled day to day store operations with a small team (3-5 employees). Handled special orders, instrument repair, lessons schedules, etc. Worked here full-time while I was a full-time university student maintaining a 3.6 GPA.