Account Manager

• Mar 2021 - Present

Outcrop is the North’s largest full-service agency specializing in everything that is marketing and communications. Our mission? To help you get your message to sing, your team to shine, and your business to fly. In short, we apply an expertise to your challenges to get the results you want. Outcrop is the North’s largest full-service agency specializing in everything that is marketing and communications. Our mission? To help you get your message to sing, your team to shine, and your business to fly. In short, we apply an expertise to your challenges to get the results you want.

Business Development Strategist

• Apr 2019 - Present

Marketing Manager & Technical Event Coordinator

• Oct 2019 - Jul 2021

Initially coordinated the technical execution of bi-monthly events for 150+ attendees and quickly took on the management all marketing channels including email campaigns, social media, and video content. Lead the change to a completely new online live-streaming format, podcasting and physically-distanced in-person events provoked by COVID-19. Initially coordinated the technical execution of bi-monthly events for 150+ attendees and quickly took on the management all marketing channels including email campaigns, social media, and video content. Lead the change to a completely new online live-streaming format, podcasting and physically-distanced in-person events provoked by COVID-19.

Regional Business Development - Eastern Canada

• Jul 2017 - Dec 2020

PCC has lived on the cutting edge of IP for over a decade. As experts in modular Plug-and-Play technology we provide a customized, integrated approach to audio/visual technology, sound masking and other IT infrastructure solutions. As the first employee of PCC's eastern expansion, I was given the task of building the Eastern Canada branch from the ground up. This included not only seeking out new opportunities and driving revenue, but also developing our CRM platform, sales processes, business development strategies, education material, and marketing plans, all of which have been adopted across the organization. Day to day, I am heavily involved with all aspects of the customer's experience, from first contact (both inbound and outbound), qualification, and solution design, through to implementation, commissioning, and after-service. Show less

Business Development Manager

• May 2019 - Jan 2020

I was hired as a consultant on a 6-month contract to help their sales team to identify market need and develop an outbound sales strategy. Mined contacts from multiple data sources including LinkedIn and marketing efforts and worked contacts at all levels of an organization. Helped to refine sales processes and migrate both sales and marketing from spreadsheets to CRM. I was hired as a consultant on a 6-month contract to help their sales team to identify market need and develop an outbound sales strategy. Mined contacts from multiple data sources including LinkedIn and marketing efforts and worked contacts at all levels of an organization. Helped to refine sales processes and migrate both sales and marketing from spreadsheets to CRM.

Regional Interiors Innovation

• Jul 2019 - Dec 2019

Co-Founder | Business Development | Marketing

• 2013 - Jan 2017

Chill Out Rentals is a company I co-founded that provides temporary mobile refrigerated trailers to clients in the catering, restaurant, distribution and other industries as well as to individual homeowners and party planners. We have taken on large projects with events like Boots & Hearts and WayHome, and worked with corporations such as Tim Horton’s, Domino’s Pizza, and Subway. As the president of a small company, I have had to wear many hats and it has taught me numerous valuable lessons in all aspects of business. I have learned how to market our product in a way that makes sense to both businesses and individual consumers and translate their needs into a simple solution. Show less

Sales/Manager

• 2012 - Jan 2017

Originally hired to sell fiberglass pool shells and installation services, my wide range of skills allowed me to quickly take on many different responsibilities. As the lone sales person, our store consistently sold the most product of any Trilogy dealer in Ontario. Soon I was also responsible for day-to-day administration, and online presence and marketing. I played a major part in the company’s expansion including major renovations, POS systems, product displays and eventually setup and management of a full retail store. I was the direct point of contact for customers from the initial inquiry, through design and installation, and after-installation questions and issues. This allowed me to build strong trust and relationships with customers resulting in loyal return business and enormous organic word-of-mouth advertising. Show less

Project Lead - Electrical Technologist

• Dec 2009 - Jan 2012

I started as an energy auditor where I analyzed data and used technical writing to prepare energy management studies. I was then promoted to project lead, tasked with creating an energy efficient supplemental refrigeration system for commercial and industrial walk-in coolers/freezers. The product I created was named Airstream Free Cooling System and was installed in many liquor and convenience stores across Ontario. As I was directly responsible for the creation of the system, I was the main contact for both potential clients looking for detailed information and current customers with questions or problems. I would coordinate directly with the clients’ higher-level project officers as well as front line workers and other contractors to ensure total satisfaction across the board. Show less

Bar Back

• Apr 2005 - Nov 2011

I was hired as a bus person and during that time I took on many roles including host, food prep, salad & dessert bar, and finally bar back where I assisted bartenders by stocking and bartending during busy times. I was also occasionally given opportunities to serve customers directly. Here I learned strong customer service and interpersonal skills while working in a fast-paced environment. I was hired as a bus person and during that time I took on many roles including host, food prep, salad & dessert bar, and finally bar back where I assisted bartenders by stocking and bartending during busy times. I was also occasionally given opportunities to serve customers directly. Here I learned strong customer service and interpersonal skills while working in a fast-paced environment.

Electrician Assistant

• May 2009 - Sep 2009

I was hired as a four-month co-op as a requirement of the Electrical Engineering Technologist diploma I earned at Georgian College. During my time here, I assisted electricians with everyday tasks in both residential and commercial electrical work and interpreted electrical drawings. I also worked in the emergency service division in which I was required to troubleshoot systems to solve electrical problems. I learned to deal with customers that had a problem they needed dealt with properly and in a timely manner. Show less

Summer Student - Laborer

• Jun 2007 - Sep 2007