Experience

KAR Global

• United States
• Motor Vehicle Manufacturing
• 500 - 600 Employee

• Business Intelligence Developer

  • Dec 2022 - Present



USAA

• United States
• Financial Services
• 700 & Above Employee

• Decision Science Senior Analyst

  • Jul 2022 - Dec 2022

  - Partner with media managers by providing marketing analytics from multiple disparate data sources - Monitor and communicate changes in leading indicators sourced from Adobe Analytics - Develop test plans that are used for measuring the effectiveness of new marketing initiatives



The Home Depot

• United States
• Retail
• 700 & Above Employee

• Business Intelligence Manager

  • Nov 2021 - Jul 2022

  Atlanta, Georgia, United States - Design, develop and implement analytic solutions for a $5.3 billion in annual sales pro pricing business. - Lead the design and deployment of data architecture in the Google Big Query cloud environment. - Perform assessment on all reporting requirements and develop long term strategy for various reporting solutions.

• Senior Business Intelligence Analyst

  • Jul 2019 - Nov 2021

  Greater Atlanta Area - Translated business questions into actionable insights by writing SQL in Google Big Query to automate Tableau dashboards. - Troubleshooted technical issues within reporting, data discrepancies, and complex queries. - Partnered with pricing managers to identify opportunities for new reporting solutions and/or enhancements to current capabilities. - Developed a neural network in Python to measure product similarity from customer transactions.



Comcast

• United States
• Telecommunications
• 700 & Above Employee

• Business Intelligence Analyst III

  • Dec 2018 - Jul 2019

  Greater Atlanta Area

• Business Intelligence Analyst II

  • Sep 2017 - Dec 2018

  Greater Atlanta Area - Develop reporting for stakeholder needs by creating automated Tableau Dashboards for items such as KPIs, offer tracking, and business units sales. - Write logic in SQL and Teradata by querying from data warehouses to feed automated reports and processes. - Hold weekly meetings with stakeholders to discuss high value items in which to incorporate into existing reporting and discuss business needs. - Serve as in house subject matter expert for the Tableau software by troubleshooting… Show more - Develop reporting for stakeholder needs by creating automated Tableau Dashboards for items such as KPIs, offer tracking, and business units sales. - Write logic in SQL and Teradata by querying from data warehouses to feed automated reports and processes. - Hold weekly meetings with stakeholders to discuss high value items in which to incorporate into existing reporting and discuss business needs. - Serve as in house subject matter expert for the Tableau software by troubleshooting various issues among my business intelligence coworkers.



Tennessee Valley Authority

• United States
• Utilities
• 700 & Above Employee

• Enterprise Forecasting, Specialist I

  • Sep 2016 - Aug 2017

  Chattanooga, Tennessee Area - Develop a predictive model by implementing machine learning for a local university. - Collaborate with the Load Forecasting team to construct hourly load shapes and long term forecast. - Produce weekly hourly peak & energy forecast by generating model in R. - Perform statistical analysis on monthly peak and energy actual vs weather normal by utilizing SAS and Metrix ND models and communicate results. - Educate external customers by communicating the story of the long-term… Show more - Develop a predictive model by implementing machine learning for a local university. - Collaborate with the Load Forecasting team to construct hourly load shapes and long term forecast. - Produce weekly hourly peak & energy forecast by generating model in R. - Perform statistical analysis on monthly peak and energy actual vs weather normal by utilizing SAS and Metrix ND models and communicate results. - Educate external customers by communicating the story of the long-term forecast. - Create algorithms to detect outliers among the 1,000+ delivery points and communicate results to the transmission group. - Assist in mining data from the SQL database that were used in several significant presentations. - Create automated processes for retrieving data inputs to various models.

• Enterprise Forecasting Intern

  • Dec 2015 - Sep 2016

  Chattanooga, Tennessee Area - Hired on as a full time employee while obtaining MBA at night. - Led the Benchmarking Initiative by gathering data on industry peers. - Supported continuous improvement by seeking effective ETL processes. - Designed dashboards to extract insights from large data sets.



Mayors Mansion Inn

• United States
• Building Materials

• Innkeeper

  • Apr 2013 - Dec 2015

  Chattanooga, Tennessee Area Managing QuickBooks by entering customer receipts. Forecasting based on historical data. Managing invoices by compiling data. Answering phone calls and emails on a daily basis. Providing exceptional customer service by upholding AAA 5 Diamond Award.



Schaller Engineering & Consulting

• Project Management Intern

  • May 2014 - Aug 2014

  Stein Am Rhein Switzerland Managed various projects by entering client information into MicroSoft Project. Knowledge of International business relations by working in Switzerland. Research (e.g. Literature, Patents, Marketing, Technologies) by analyzing client and company materials. Presented data to management by powerpoint presentation.



Smoothie King (SKFI)

• United States
• Restaurants
• 700 & Above Employee

• Team Leader

  • Aug 2012 - Apr 2013

  Chattanooga, Tennessee Area Promoted to Team Leader by exceeding expectations. Operated cash register and computed sales by handling all transactions. Trained new employees by following standard operational procedures. Maintained inventory manually on a daily basis.