Tyanna Ladd

Carrier Services Coordinator at ForgeOS
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Contact Information
us****@****om
(386) 825-5501
Location
Summerville, South Carolina, United States, US
Skills

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5.0

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Kristin Lee

Tyanna has a keen understanding of the importance of her role in exceeding customer expectations. She has worked both in front of the customer and supported the systems that are customer facing that create a great customer experience. She is quick to learn internal systems which she can easily navigate through, technology is a definite strong suit. She holds high standards for execution and attention to detail. Tyanna is a team player and someone that other team members rely on for technology support. Tyanna is someone I could count on day in and out, bringing a positive attitude, strong work ethic and a high quality of work.

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Carrier Services Coordinator
      • Nov 2022 - Present

    • United States
    • Retail
    • 700 & Above Employee
    • Administrative Support Specialist
      • Mar 2014 - Jul 2022

    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Account Manager
      • May 2012 - Jun 2013

      Coaching Small Business owners through managing, editing, and creating their Websites. Utilizing the knowledge of HTML, DNS routing, some PHP, MySQL database and Various publishing tools such as FTP. Assist and resolve billing matters, while ensuring quality, and the utmost customer satisfaction through phone and email guidance. Provided consultative support to customers who could benefit or maximize their business with additional products. Coaching Small Business owners through managing, editing, and creating their Websites. Utilizing the knowledge of HTML, DNS routing, some PHP, MySQL database and Various publishing tools such as FTP. Assist and resolve billing matters, while ensuring quality, and the utmost customer satisfaction through phone and email guidance. Provided consultative support to customers who could benefit or maximize their business with additional products.

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