TyAnn Sumpter
Corporate ambassador at Teami Blends- Claim this Profile
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Topline Score
Bio
Credentials
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Cosmetologist, Aesthetician, And Nail Technologist (License)
SUMTER SCHOOL DISTRICT
Experience
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Teami Blends
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United States
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Manufacturing
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1 - 100 Employee
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Corporate ambassador
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Jan 2019 - Present
Coordinates regularly with managers, product development team and marketing division to discuss and update market research findings, identify goals and relevant Key Performance Indicators.Identifies target accounts and endeavors to build relationships with on-site personnel including bartenders, waiting crew, restaurant/bar managers, marketing and distribution officers.Searches for key market influencers and works to establish arrangements that support brand ambassador objectives.Performs duties that will create brand awareness, encourage trial, generate buzz and consistently build a large fan base.
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Medical Nail Technician
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Jul 2020 - Present
Promote new products. Spas and salons may offer new packages or servicesBuild Customer RelationshipsEnsured their guests are satisfied, so that they will become repeat customers. They work to build a relationship with customers and guide them toward other services or products they offer.Carefully and take pride in meeting customer expectations .Also using interpersonal skills to excel the clients expectations Promote new products. Spas and salons may offer new packages or servicesBuild Customer RelationshipsEnsured their guests are satisfied, so that they will become repeat customers. They work to build a relationship with customers and guide them toward other services or products they offer.Carefully and take pride in meeting customer expectations .Also using interpersonal skills to excel the clients expectations
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Tru by Hilton
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United States
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Hospitality
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300 - 400 Employee
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Front Desk Agent/Night Audit
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Nov 2019 - Jul 2020
Promoted positive guest relations to all individuals approaching the Front DeskLiaised with vendors to resolve issues with Internet phone and in-room moviesIssued keycards and escort instructions to bellhopsCleaned and maintained lobby and common areas, restocking supplies and watering plantsAdvised housekeeping staff when rooms have been vacated and are ready for cleaningDeposited guest valuables in hotel safes or safe-deposit boxesAnswered inquiries pertaining to hotel services guest registration and travel directions or make recommendations regarding shopping, dining, or entertainmentImproved property management functionality by submitting key change requestsCoordinated sale and planning for wedding parties and eventsMaximized revenues partnering with regional manager to forecast rates based on market trends
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Hilton
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United States
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Hospitality
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700 & Above Employee
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Call Center Customer Service Representative
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Nov 2019 - Jul 2020
Resolved customer call complaints in a timely manner, reducing the likelihood of negative reviewsManaged customer complaints with a understanding demeanor, increasing customer brand loyaltyEngaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.Building lasting relationships with clients and other call center team members based on trust and reliability.Utilizing software, databases, scripts, and tools appropriately
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Walmart
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United States
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Retail
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700 & Above Employee
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Walmart Associate
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Aug 2019 - Nov 2019
Provided excellent customer service through customer calls and loading items in vehicles• Recognized for outstanding service through customer surveys• Assisted customers by providing quality control for customer satisfaction Provided excellent customer service through customer calls and loading items in vehicles• Recognized for outstanding service through customer surveys• Assisted customers by providing quality control for customer satisfaction
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Education
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Central Carolina Technical College
Associate of Arts and Sciences - AAS, Business Administration and Management, General