Office Manager

• Oct 2019 - Present

• Develops, updates, and implements administrative and operations policies for the office/section. Develops, maintains, and tracks budgets for the office/section.• Manages the schedule of the principal and arranges meetings, conferences, and VIP escorts/visits/events. Advises on transportation policies, prepares travel arrangements, and finalizes travel/expense vouchers. • Reviews, drafts, and responds to correspondence for approval within the area of authority, routing official communication to the appropriate points of contact• Provides advice on human resources issues, to include providing input and support for performance appraisals. Trains staff on the full scope of administrative and operations issues in the office/section.• Plans and attends representational events and establishes relationships with host country personnel and other embassy interlocutors.• Provides advice on human resources issues, to include providing input and support for performance appraisals. Trains staff on the full scope of administrative and operations issues in the office/section. As well as trained on travel (E2) & use of Microsoft office suite

FMS Analyst/Executive Assistant

• Dec 2018 - Oct 2019

Customer Service Assistant

• Feb 2018 - Dec 2018

Concierge

• Dec 2017 - Sep 2018

• Greet and acknowledge all residents and announce/sign in all guests and contractors/vendors.• Provide resident services such as package and dry cleaning acceptance and retrieval, transportation options, restaurant reservations, and any additional requests upon demand.• Project a consistent image that complements the property through appearance, performance, and service orientation, while ensuring property rules and regulations are enforced.• Complete daily shift reports giving a time-stamped overview of what went on during shifts, as well as an inventory log that are checked against a MRI computer programming system.

Receptionist

• Nov 2017 - Feb 2018

• Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately.• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges, reserve rooms)• Answers telephones and directs the caller to the appropriate associate. Provides callers with information such as company address, directions to the company location, company fax numbers, company website and other related information.

Social Media Intern

• Oct 2017 - Jan 2018

• Managed content, develop media plans and update social media, including Facebook and Twitter, with a focus on increasing awareness and engagement. • Managed content, develop media plans and update social media, including Facebook and Twitter, with a focus on increasing awareness and engagement.

Campus Caller

• Jan 2015 - Feb 2017

* Serve as a college ambassador. In charge of informing alumni, faculty alumni and friends of the campus happenings while, encouraging them to financially support the Annual Fund and other college programs and priorities.* Solicit gifts for the college from alumni, faculty alumni and friends over the telephone.* Demonstrate excellent communication and negotiation skills, along with the ability to think quickly in responding to questions and/or concerns.* Function well in a team environment.* Have developed strong interpersonal skills by relating to alumni of all ages, as well as friends and faculty of the college.* Accept and apply feedback, while remaining positive and composed in a sometimes challenging role.

Cashier

• May 2016 - Aug 2016

Admissions Assistant

• Oct 2014 - Apr 2015

• Receives appointments and calls; responds to telephone and email inquiries.• Greets prospective students and their families• Fulfill errands such as making copies, organizing files and enters all prospect and applicant data into computer database • Receives appointments and calls; responds to telephone and email inquiries.• Greets prospective students and their families• Fulfill errands such as making copies, organizing files and enters all prospect and applicant data into computer database