Ty Tollestrup
Avdelingssjef/Store manager Mittdekkhotell Asker As at Mitt Dekkhotell AS- Claim this Profile
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Bio
Experience
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Mitt Dekkhotell AS
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Norway
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Avdelingssjef/Store manager Mittdekkhotell Asker As
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May 2021 - Present
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Store manager Mittdekkhotell Røa As
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Jun 2011 - May 2021
Responsible for the daily operations of Mittdekkhotell Røa AS, which provide the following services: Tire changes and storage, inspection and sale of tire and rims. Mikrolakk (smart paint repair for cars), car detailing, and car glass. My responsibilities and duties include:Responsible for 5 permanent employees, and during the tire season, up to 15. Provide customer service Orientate customer complaints/guarantee casesGuidance for customer sales new tires/wheelsAppraisals and sales for paint repairsEvaluating car windshields for repairs/replacement Marketing Coordinate roles from the customer service advisor to the tire mechanics/ car painters, to accomplish the most profitable and efficient work planWorkshop planning/booking system
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Mobile Oslo AS
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Norway
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Warranty Manager/ Customer Service Advisor/ Service Team Leader
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Mar 2010 - Jun 2011
Orientated all warranty claims between Mobile Oslo As and Opel Norge. Managed a team of mechanics for all internal new and used cars, and provided customer service. Mobile Oslo As is a complete Opel/Mazda dealership. My responsibilities and duties included: Receiving and invoicing guaranty repairs Team leader for 4 mechanics that provided checks, repairs, and service/maintenance for used cars. Pre-delivery inspection/installations of extra equipment for new cars. Provided technical supportCustomer serviceCoordinated our internal rental carsWorkshop planner/booking system
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Customer Service Advisor
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Nov 2009 - Mar 2010
Auto Elite Oslo As is a Citroën and Saab dealership and is owned by Automobilgruppen with several car dealerships throughout Norway.Provided customer service for service and repairsCoordinated workshop planner and mechanics(Left this position and transferred to Mobile Oslo earlier known as Chrico Bil when it was acquired by Automobilgruppen February 2010 Auto Elite Oslo As is a Citroën and Saab dealership and is owned by Automobilgruppen with several car dealerships throughout Norway.Provided customer service for service and repairsCoordinated workshop planner and mechanics(Left this position and transferred to Mobile Oslo earlier known as Chrico Bil when it was acquired by Automobilgruppen February 2010
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Automotive Technician/Technical Service Advisor
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Nov 2006 - Nov 2009
Ullern Bil As; a complete car dealership offering sales, service and repairs for car brands Mazda, Hyundai and Ford.Performed maintenance service and repairsGuided and provided technical support for the other mechanicsContact person between our dealership and importer for technical support and informationResponsible for the stock and condition of technical information, service books and special toolsFault seeks and repaired difficult/problem cars Ullern Bil As; a complete car dealership offering sales, service and repairs for car brands Mazda, Hyundai and Ford.Performed maintenance service and repairsGuided and provided technical support for the other mechanicsContact person between our dealership and importer for technical support and informationResponsible for the stock and condition of technical information, service books and special toolsFault seeks and repaired difficult/problem cars
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Customer Service Advisor/ Team Leader/ Technical Service Advisor
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Jan 2004 - Nov 2006
Land og Sjøfritid Vest As was an official dealership offer sales and service for Jeep, Chrysler and Dodge. (The company was sold to Bertel O. Steen in 2006)Performed maintenance service and repairsGuided and provided technical support for the other mechanicsContact person between our dealership and importer for technical support and information including the Starsupport center in the USAResponsible for the stock and condition of technical information, service books and special toolsFault seek/diagnosed and repaired difficult/problem carsProvided customer service for service and repairs Coordinated workshop planner and mechanics
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Bertel O. Steen AS
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Norway
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Motor Vehicle Manufacturing
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700 & Above Employee
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Automotive Technician
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Aug 2002 - Dec 2003
Bertel O. Steen avd. Rud is an official car dealership for Mercedes and PeugeotPerformed maintenance service and repairs Bertel O. Steen avd. Rud is an official car dealership for Mercedes and PeugeotPerformed maintenance service and repairs
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Automotive Technician/Technical Service Advisor
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Jun 1998 - Aug 2002
Performed maintenance service and repairsGuided and provided technical support for the other mechanicscontact person between our dealership and importer for technical support and information including the Starsupport center in the USA.Responsible for the stock and condition of technicalinformation, service books and special toolsFault seek/diagnosed and repaired difficult/problem cars Performed maintenance service and repairsGuided and provided technical support for the other mechanicscontact person between our dealership and importer for technical support and information including the Starsupport center in the USA.Responsible for the stock and condition of technicalinformation, service books and special toolsFault seek/diagnosed and repaired difficult/problem cars
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Automotive Technician
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Nov 1996 - May 1998
Performed general maintenance service and repairsResponsible for used car checks and testing for the smog program in accordance to the state laws of Nevada Performed general maintenance service and repairsResponsible for used car checks and testing for the smog program in accordance to the state laws of Nevada
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General Manager
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Jun 1994 - Nov 1996
Howards Chevron Service was a family owned and one of the last full service gas stations in the Reno Nevada regionResponsible for the day to day operationManaged 8 -10 employeesProvided customer servicePerformed light mechanical repairs and service Howards Chevron Service was a family owned and one of the last full service gas stations in the Reno Nevada regionResponsible for the day to day operationManaged 8 -10 employeesProvided customer servicePerformed light mechanical repairs and service
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US Navy
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United States
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Armed Forces
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700 & Above Employee
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Boatswains Mate
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Sep 1991 - Sep 1993
Stationed on board the USS San Jacinto CG-56Supply parts petty officerMy duties were to make sure there were enough supplies for my division for sea deployment. I was also part of the flight quarters team, and special sea and anchor detail Stationed on board the USS San Jacinto CG-56Supply parts petty officerMy duties were to make sure there were enough supplies for my division for sea deployment. I was also part of the flight quarters team, and special sea and anchor detail
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