Ty Hester
Division IT Support at Crown Communities- Claim this Profile
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Bio
Experience
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Crown Communities
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United States
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Real Estate
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1 - 100 Employee
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Division IT Support
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Oct 2014 - Present
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Computer Troubleshooters
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United States
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IT Services and IT Consulting
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200 - 300 Employee
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Shop Technician
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Jun 2014 - Sep 2014
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Ebix
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United States
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Software Development
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700 & Above Employee
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Desktop Administrator
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Aug 2011 - May 2014
I administrate laptops/desktops. I am responsible for giving equipment (Laptop/Deskop), Mobile Phone and other accessories to new or current employees. Also, I assist our NOC with hardware/software troubleshooting. Other duties are assisting the system admins by going to the Data Center to do Hardware/Software. I administrate laptops/desktops. I am responsible for giving equipment (Laptop/Deskop), Mobile Phone and other accessories to new or current employees. Also, I assist our NOC with hardware/software troubleshooting. Other duties are assisting the system admins by going to the Data Center to do Hardware/Software.
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CGS (Computer Generated Solutions)
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Customer Service Representative
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Nov 2009 - Aug 2011
My position as a CSR, my duties were to answer the phone when I customer called, taken down the problem/issue with their laptop/desktop, assist with troubleshooting and come to a resolution. My position as a CSR, my duties were to answer the phone when I customer called, taken down the problem/issue with their laptop/desktop, assist with troubleshooting and come to a resolution.
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Education
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computertraining.edu
MCP