Experience

Crown Communities

• United States
• Real Estate
• 1 - 100 Employee

• Division IT Support

  • Oct 2014 - Present



Computer Troubleshooters

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Shop Technician

  • Jun 2014 - Sep 2014



Ebix

• United States
• Software Development
• 700 & Above Employee

• Desktop Administrator

  • Aug 2011 - May 2014

  I administrate laptops/desktops. I am responsible for giving equipment (Laptop/Deskop), Mobile Phone and other accessories to new or current employees. Also, I assist our NOC with hardware/software troubleshooting. Other duties are assisting the system admins by going to the Data Center to do Hardware/Software. I administrate laptops/desktops. I am responsible for giving equipment (Laptop/Deskop), Mobile Phone and other accessories to new or current employees. Also, I assist our NOC with hardware/software troubleshooting. Other duties are assisting the system admins by going to the Data Center to do Hardware/Software.



CGS (Computer Generated Solutions)

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Representative

  • Nov 2009 - Aug 2011

  My position as a CSR, my duties were to answer the phone when I customer called, taken down the problem/issue with their laptop/desktop, assist with troubleshooting and come to a resolution. My position as a CSR, my duties were to answer the phone when I customer called, taken down the problem/issue with their laptop/desktop, assist with troubleshooting and come to a resolution.