Experience

Eleanor Health

• United States
• Hospitals and Health Care
• 100 - 200 Employee

• Referrals Engagement Specialist

  • May 2023 - Present

  • Scheduling patient appointments • Data Entry • Creating and maintaining records • Motivational interviewing • Triage for individuals with Alcohol and Substance Addictions • Insurance verification • Case management • Resource development • Scheduling patient appointments • Data Entry • Creating and maintaining records • Motivational interviewing • Triage for individuals with Alcohol and Substance Addictions • Insurance verification • Case management • Resource development



DCP&P

• United States

• Family Service Specialist

  • May 2022 - Nov 2022

  • Responding to reports of child abuse and neglect. • Conducted in home visits and arranged child placements when needed. • Assessed familial needs, strengths, and support networks to create and meet goals. • Connected families with the necessary supports and identified community-based resources. • Completed various administrative and case management tasks. • Performed various investigations such as: living conditions, criminal history, medical history, online activity, and financial activities. Show less



Coriell Institute for Medical Research

• United States
• Research
• 1 - 100 Employee

• Customer Service Specialist

  • Apr 2019 - May 2022

  • Assist in reviewing new customer accounts. • Review incoming customer orders. • Compile and review paperwork and contracts for processed orders. • End of day closeout and invoice generation. • Assist customers via e-mail, chat, and phone. • Investigate complaints, fraud, and ethics violations. • Data Entry. • Quarterly data presentations. • Creating Department training manuals. • Assist in reviewing new customer accounts. • Review incoming customer orders. • Compile and review paperwork and contracts for processed orders. • End of day closeout and invoice generation. • Assist customers via e-mail, chat, and phone. • Investigate complaints, fraud, and ethics violations. • Data Entry. • Quarterly data presentations. • Creating Department training manuals.



McMaster-Carr

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Human Resources Specialist

  • Oct 2013 - Dec 2016

  • Staffing and recruiting. • Employment processing. • Compensation. • Health and welfare benefits. • Training and development. • Records management. • Monitoring and enforcing safety and health programs. • Employee relations and retention. • Diversity Awareness and training. • Staffing and recruiting. • Employment processing. • Compensation. • Health and welfare benefits. • Training and development. • Records management. • Monitoring and enforcing safety and health programs. • Employee relations and retention. • Diversity Awareness and training.



Archway

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Intake Coordinator

  • Apr 2012 - Oct 2013

  • Answering and forwarding all phone calls. • Reviewed program referrals and arranged intakes for all interested consumers. • Assisted with recruitment and conducted interviews. • Aided in group therapy for adults struggling with mental health disorders and addictions. • Managed program records. • Completed payroll and a weekly census data analysis. • Completed all administrative tasks (i.e., typing, filing, organization, faxing, mailing, etc.) • Maintained all office calendars. • Booked meetings. Show less



P.C. Richard & Son Corporate Headquarters & Service Division

• United States
• Individual and Family Services
• 1 - 100 Employee

• Customer Service Representative

  • Sep 2011 - Apr 2012

  • Answering all phone calls • Resolving all customer inquiries. • Operating the cash register. • Sales data entry • Clerical duties • Answering all phone calls • Resolving all customer inquiries. • Operating the cash register. • Sales data entry • Clerical duties



La-Z-Boy Furniture Galleries

• United States
• Retail
• 500 - 600 Employee

• Sales Associate/ Design Apprentice

  • Jan 2011 - Jul 2011

  • Sales • Sales



Jc Penny

• United States
• Retail Apparel and Fashion
• 300 - 400 Employee

• Sales Support Specialist

  • Apr 2010 - Jan 2011

  • Customer service • Sales • Product Replenishment • Customer service • Sales • Product Replenishment



Dollar Tree Stores

• Retail
• 700 & Above Employee

• Cashier

  • Sep 2005 - Jun 2007

  • Product Replenishment • Store display techniques. • Cashier. • Product Replenishment • Store display techniques. • Cashier.