Twinkle Shah

Regional & Training Director at BNI Training Services Private Ltd
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Contact Information
us****@****om
(386) 825-5501
Location
Mumbai, Maharashtra, India, IN
Languages
  • Gujarati,Hindi & Marathi -

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Experience

    • Professional Training and Coaching
    • 1 - 100 Employee
    • Regional & Training Director
      • Sep 2008 - Present

      Help to turn your Contacts into Contracts Help to turn your Contacts into Contracts

    • United Kingdom
    • Financial Services
    • 700 & Above Employee
    • Manager CVM
      • Feb 2008 - Sep 2008

      Alternate Channel or Retail Libailities for upsell & cross sell to exsisting customers and acquire new relationships.Revenue generation through Sale of Third Party Products like Insurance.All this activities routed through outbound call centre.Primary responsibility to set up the call centre,recruit the teleagent,train them on various products & services offered by the Bank.Adherence to Compliance & quality control at regular intervals. Alternate Channel or Retail Libailities for upsell & cross sell to exsisting customers and acquire new relationships.Revenue generation through Sale of Third Party Products like Insurance.All this activities routed through outbound call centre.Primary responsibility to set up the call centre,recruit the teleagent,train them on various products & services offered by the Bank.Adherence to Compliance & quality control at regular intervals.

    • Branch Head
      • Feb 2004 - Feb 2008

      Heading the overall Retail Branch.Ensure smooth operational functioning of the branch and increase volume and profitability.Setting up of offsite Atms,Adherence to Audit & Compliance.Cross sell Third Party Products and generate revenues. Heading the overall Retail Branch.Ensure smooth operational functioning of the branch and increase volume and profitability.Setting up of offsite Atms,Adherence to Audit & Compliance.Cross sell Third Party Products and generate revenues.

    • India
    • Banking
    • 700 & Above Employee
    • Relationship Manager
      • 2000 - 2004

      Sourcing of HNI clients with their requirement towards the Homeloans & help them right from the loan sanctioning till disbursement.Maintaing relations with the developers who had been tied up with the Banks & grow the same through Financing the clients who have booked the property with this Builder. Sourcing of HNI clients with their requirement towards the Homeloans & help them right from the loan sanctioning till disbursement.Maintaing relations with the developers who had been tied up with the Banks & grow the same through Financing the clients who have booked the property with this Builder.

    • Relationship Manager
      • 2000 - 2004

Education

  • University of Mumbai
    BCOM, Commerce
    1992 - 1997
  • University of Mumbai
    BCOM, Finance & Economics
    1991 - 1996

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