Realtor

• Apr 2018 - Present

Business Service Network Specialist

• Feb 2017 - Jul 2018

As a Business Service Network Specialist, it is my responsibility to address any service issues that our customers or managed accounts may experience. I am a single point of contact to serve my customers, including investigating and resolving their service requests and initiating contact with them. Customer requests often pertain to service, single package lookup and delivery concerns. My ability to provide quality service to my customers is crucial to fostering customer satisfaction, retention and growing revenue. In my role, I also coordinate with mailing requirements staff regarding certain business reply mail requests and with delivery staff regarding certain mail delivery requests. In BSN, we also review ECC cases for errors and compliance before they are sent back to the customer.

Automation Specialist

• Sep 2014 - Jan 2017

Owner

• Jan 2007 - Dec 2013

I successfully coordinated 40+ live music events in a span of 7 years, including a homecoming parade and bonfire for Western State University. I’ve learned how to manage large groups of people through staffing and security as well as handling all aspects of audio/visual set up and successful event execution from start to finish. I successfully coordinated 40+ live music events in a span of 7 years, including a homecoming parade and bonfire for Western State University. I’ve learned how to manage large groups of people through staffing and security as well as handling all aspects of audio/visual set up and successful event execution from start to finish.

Greenskeeper

• Apr 2007 - Oct 2009

Maintenance Technician

• Sep 2007 - Mar 2009