Twala Cole, BA, MSW

Promoted - MSW Community Coordinator at City of New York, Department of Homeless Services
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area
Languages
  • English -

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Bio

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Experience

    • United States
    • Government Administration
    • 500 - 600 Employee
    • Promoted - MSW Community Coordinator
      • Jun 2018 - Present

      Enroll clients into treatment programs.Collaborate with the Director of clinical services and participate in intra agency meetings to form and cultivate partnerships within the community.Collaborate with social service staff and housing specialists.Perform analyses and review program plans using various management tools to monitor the implementation effectiveness of the program outcomes and staff performance.Supervise case management staff.

    • Social Worker
      • May 2017 - Jun 2018

      • Manage a caseload of 45-76• Conduct initial intake and assessment of clients’ needs and periodic re-assessments.• In collaboration with clients, conduct periodic revisions of independent living plans including short-term and long-term client goals.• Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate community services.• Assist clients in advocating for themselves in order to gain housing stability.• Advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc.• Create and maintain client electronic and paper files• Monitor clients progress toward their goals via regularly scheduled face- to face- contacts/sessions.• Document all client encounters via progress notes using DHS CARES Database and printout notes for clients paper file.• Advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc. Show less

  • CAMBA
    • Brooklyn, New York
    • Social Worker
      • Jan 2014 - May 2017

      Case Manager/Supervisor 01/14-present CAMBA-Park Slope Women’s Shelter, Brooklyn, NY • Supervise interns and conduct supervisory reviews • planning, assigning, evaluating and reviewing work of interns • Manage a caseload of 27-35 • Conduct initial intake and assessment of clients needs and periodic re-assessments. • Create and maintain client electronic and paper files • Prepare initial psychosocial evaluation and update according to regulations. Obtain and maintain relevant documentation and release forms from clients. • In collaboration with clients, conduct periodic revisions of independent living plans including short-term and long-term client goals. • Assist clients in attaining their goals by identifying community resources and by referring clients to appropriate community services both within and outside CAMBA. • Work with clients to break through barriers to their goals attainment. • Provide support, training and coordination with the other social services staff. • Assist clients in advocation for themselves in order to gain housing stability. • Monitor clients progress toward their goals via regularly scheduled face- to face- contacts/sessions. • Document all client encounters via progress notes using DHS CARES Database and printout notes for clients paper file. • Advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc. Show less

    • Social Worker
      • Sep 2010 - Apr 2011

      Assessed emotional, social, developmental, educational, vocational, financial, medical, psychiatric and legal needs of clients. Met with healthcare professionals and other social service providers to review case status. Documented detailed findings and reported critical information requiring immediate and long-term goals. Provided assessments, treatment plans, and case management to individuals with HIV/AIDS on an outpatient basis. Administered the Mental Health Cognitive Exam to senior citizens. Counseled families, children in Foster Care, clients with addictions and referred them to housing, substance abuse services, and mental health services. Show less

    • Social Worker
      • Sep 2009 - May 2010

      Provided assessments, treatment plans and case management to individuals with HIV/AIDS on an outpatient basis. Provided assessments and supportive counseling as well as discharge planning for inpatients with HIV/AIDS. Linked and networked with community-based resources in order to eliminate barriers for clients seeking treatment. Referred clients to counseling, housing and substance abuse services. Secured home health aides, visiting RN’s for clients as needed. Worked with insurance companies to ensure that patients received medical equipment at home as needed. Show less

Education

  • Long Island University
    Masters, Social Work
    2008 - 2012
  • The College of New Rochelle
    B.A, Psychology
    2005 - 2008

Community

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