Experience

City of Sierra Madre

• United States
• Government Administration
• 1 - 100 Employee

• Communications Coordinator/Administrative Analyst

  • Aug 2019 - Oct 2022

  - Promoted City Hall campaigns by utilizing social media, e-newsletters, and press releases - Managed content on the city website and oversaw the development of a new website design - Publicized critical information to keep residents informed on COVID-19 and natural disasters - Assisted with promoting and organizing City events - Designed flyers and banners to promote events and served as photographer for those events - Promoted City Hall campaigns by utilizing social media, e-newsletters, and press releases - Managed content on the city website and oversaw the development of a new website design - Publicized critical information to keep residents informed on COVID-19 and natural disasters - Assisted with promoting and organizing City events - Designed flyers and banners to promote events and served as photographer for those events



Initiative

• India
• Appliances, Electrical, and Electronics Manufacturing

• Associate, Digital Partnerships

  • Mar 2019 - Jun 2019

  - Created and managed digital ad campaigns with a team to promote Nintendo hardware and games. - Researched gaming audiences and prepared PowerPoint decks to present to Nintendo. - Coordinated the team calendar, billing, data entry, and other assistant tasks. - Created and managed digital ad campaigns with a team to promote Nintendo hardware and games. - Researched gaming audiences and prepared PowerPoint decks to present to Nintendo. - Coordinated the team calendar, billing, data entry, and other assistant tasks.



Tier 1 Success - Petnet

• Customer Support Associate

  • Sep 2018 - Nov 2018

  - Responded to customer concerns and questions through phone and emails. - Quickly learned the Petnet brand to effectively respond to customers and ensure satisfaction. - Helped train new colleagues on best practices for customer support and interaction. - Responded to customer concerns and questions through phone and emails. - Quickly learned the Petnet brand to effectively respond to customers and ensure satisfaction. - Helped train new colleagues on best practices for customer support and interaction.



Starbucks

• United States
• Retail
• 700 & Above Employee

• Barista

  • Nov 2017 - Sep 2018

  - Interacted with customers to create relationships and promote a friendly Starbucks environment. - Accurately entered customer orders and crafted beverages during busy morning rushes. - Honed the ability to collaborate with a team and accomplish tasks alone to help the store. - Interacted with customers to create relationships and promote a friendly Starbucks environment. - Accurately entered customer orders and crafted beverages during busy morning rushes. - Honed the ability to collaborate with a team and accomplish tasks alone to help the store.



The Poly Post Newspaper

• Magazine Editor

  • Dec 2017 - Jun 2018

  - Brainstormed story, layout and photo ideas at weekly meetings to create an eye-catching and informative magazine to communicate the school brand to incoming and current students alike.- Took lead on all creative development of the magazine which included photography, design, and print.- Created deadlines for all assignments and kept track of everything being turned in by writers and photographers to ensure the magazine would be printed by June so that it would be available to students for graduation and summer orientation. Show less

• Photo Editor

  • Jun 2017 - Jun 2018

  - Handled all photography assignments every week to ensure that photographers are assigned to stories and that all photographs are ready for print for the right section.- Taught staff members basic photography principles and reviewed photographs in one on one meetings with staff writers to improve overall photo quality for the newspaper.- Initiated an intuitive archiving protocol on the newspaper servers for all photos taken while also responsibly managing over $20,000 worth of camera and video equipment. Show less

• Video Editor

  • Sep 2016 - Jun 2017

  - Filmed and edited at least one video a week that highlighted the top stories of that week to publish on the Poly Post Website- Write broadcast type scripts and coached anchors on how to properly act on camera and read off a teleprompter- Managed the social media pages of the Poly Post (Twitter, Facebook, Instagram)



Public Relations Student Society of America (PRSSA)

• United States
• Public Relations and Communications Services
• 200 - 300 Employee

• Director Of Communications

  • Sep 2017 - Jun 2018

  - Publicized the school chapter by announcing meetings and events through email and social media to increase student involvement and knowledge of the club. - Used design programs like Illustrator and Canva to create outreach materials, flyers, and other promotional materials to be distributed at school events and on social media. - Brainstormed club events like company tours, workshops, and guest speakers in order to promote interest in public relations among students in the Communication Department. Show less



Pasadena Symphony and POPS

• United States
• Musicians
• 1 - 100 Employee

• Development Intern

  • Jun 2017 - Aug 2017

  - Crafted press releases and social media posts to promote Moonlight Sonata, the company’s annual fundraiser. - Procured auction items and increased awareness of the Symphony by partnering with Pasadena businesses. - Set-up and managed the Conductor’s Circle, an after-party at each concert for board members and top donors. - Crafted press releases and social media posts to promote Moonlight Sonata, the company’s annual fundraiser. - Procured auction items and increased awareness of the Symphony by partnering with Pasadena businesses. - Set-up and managed the Conductor’s Circle, an after-party at each concert for board members and top donors.