Tuğçe U.
Senior Receivables Specialist at Sepaş Enerji- Claim this Profile
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Bio
Credentials
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Banking and Insurance Program
Gediz University -
Industrial Logistics Applications
Gediz University -
Support for Talent Support for Crestive Economy
Gediz University -
What if Superman was a Turk
İzgören Akademi
Experience
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Sepaş Enerji
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Türkiye
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Oil and Gas
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100 - 200 Employee
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Senior Receivables Specialist
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Jul 2017 - Present
Responsible for: -Following up the receivables according to the company targets, reducing the receivables for +90 days and reporting the results of the portfolio receivables, -Resolving CRM focused customer complaints, -Fulfilling incoming customer requests, -Follow-up and reporting of customers on concordatum phase, -Directing customers to payment channels and offering alternative payment options, -Electricity shutdown planning and directing the teams, -Discussing the payment plans with the sales team and following the deadlines. Show less
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Turkcell Global Bilgi
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Türkiye
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Telecommunications
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700 & Above Employee
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Sales Responsible
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Jun 2016 - Oct 2016
Responsible for: -Renewal for contracts that have already started and expired -Making sales of internet & turkcell tv+ to individual customers Responsible for: -Renewal for contracts that have already started and expired -Making sales of internet & turkcell tv+ to individual customers
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HSBC
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United Kingdom
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Financial Services
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700 & Above Employee
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Insurance Sales Responsible
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Jan 2016 - Jun 2016
Responsible for: - Answering the incoming calls in the customer services and insurance sales departments in the most appropriate way and finalize them Responsible for: - Answering the incoming calls in the customer services and insurance sales departments in the most appropriate way and finalize them
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Baykim Kimya Urunleri San A.S
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Türkiye
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Chemical Manufacturing
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1 - 100 Employee
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Import Export Logistics Specialist
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Mar 2015 - Jun 2015
Responsible for: - Monitoring export and import transactions - Planning and price analysis of the organization and internal logistics process in the operation process - In line with the customer's needs; performing the process of planning, implementing and supervising the necessary procedures for the effective and efficient transportation and storage of all products and related information, including services, from the point of origin to the destination. Responsible for: - Monitoring export and import transactions - Planning and price analysis of the organization and internal logistics process in the operation process - In line with the customer's needs; performing the process of planning, implementing and supervising the necessary procedures for the effective and efficient transportation and storage of all products and related information, including services, from the point of origin to the destination.
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Import Export Logistics Specialist
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Jul 2013 - Feb 2015
Responsible for: - Organization of customs affairs for both import & export - Follow up for import and export documents - Execution and follow-up of logistics processes of import and export products Responsible for: - Organization of customs affairs for both import & export - Follow up for import and export documents - Execution and follow-up of logistics processes of import and export products
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Education
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2017 - 2020
Anadolu Üniversitesi
Licence, Finance -
2011 - 2013
Gediz University
Associate's degree, Foreign Trade
Community
