Experience

Kotimaailma Apartments Finland
• Finland
• Hotels and Motels
• 1 - 100 Employee
• Majoituspalvelutyöntekijä

  • Oct 2021 - Present

Vuokraturva
• Finland
• Real Estate
• 1 - 100 Employee
• Rental Agent

  • Mar 2019 - Jan 2021

Ticketmaster Suomi
• Finland
• Entertainment Providers
• 1 - 100 Employee
• Event Coordinator

  • Jan 2018 - Dec 2018


American Express

• United States
• Financial Services
• 700 & Above Employee

• Credit Specialist

  • Aug 2016 - Sep 2017

  Discussions with consumers about increased spending for larger purchases, making payment plans for the past due balances and collecting. Discussions with consumers about increased spending for larger purchases, making payment plans for the past due balances and collecting.



Transcom

• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Mar 2016 - Aug 2016

  Providing support for customers over the phone, via email and social media. Tasks involved technical troubleshooting, subscription and campaign questions. Providing support for customers over the phone, via email and social media. Tasks involved technical troubleshooting, subscription and campaign questions.



Touring Cars Motorhome Rental

• Finland
• Travel Arrangements
• 1 - 100 Employee

• Assistant Manager

  • Apr 2015 - Sep 2015

  Work consisted of front and back house services including rental sales, invoicing, customer service and transfer services. I was also taking care of reporting, work planning and client contact. Work consisted of front and back house services including rental sales, invoicing, customer service and transfer services. I was also taking care of reporting, work planning and client contact.



CPM International Contact Centre - Barcelona

• Consumer Services

  • Oct 2014 - Jan 2015

  Inbound and outbound calls regarding household products with British, Irish and Finnish consumers. Also email support and consumer data processing. Inbound and outbound calls regarding household products with British, Irish and Finnish consumers. Also email support and consumer data processing.



Besedo

• Sweden
• IT Services and IT Consulting
• 200 - 300 Employee

• Online Content Moderator

  • Jan 2014 - May 2014

  Reviewing and moderating all user-generated content and profiles. Customer support via email. Reviewing and moderating all user-generated content and profiles. Customer support via email.



Securitas Suomi

• Finland
• Security and Investigations
• 300 - 400 Employee

• Site Supervisor, Duty Officer, Receptionist

  • May 2009 - Jan 2014

  During my period of employment I was working within three different assignments. Work consisted of variety of office tasks: supporting accounting, handling mail, reserving meeting rooms, handling telephone switchboard. Responsibilities also included directing visitors and controlling multiple security systems. As a site supervisor I was in charge of shift planning and filing and entering data. During my period of employment I was working within three different assignments. Work consisted of variety of office tasks: supporting accounting, handling mail, reserving meeting rooms, handling telephone switchboard. Responsibilities also included directing visitors and controlling multiple security systems. As a site supervisor I was in charge of shift planning and filing and entering data.



Hotel Cumulus Hämeenpuisto

• Receptionist

  • Jun 2006 - Apr 2008

  Duties included versatile front desk operations and handling of room reservations. Duties included versatile front desk operations and handling of room reservations.