Experience

Passion F & B

• United Arab Emirates
• Hospitality
• 1 - 100 Employee

• Assistant Manager IT

  • Oct 2015 - Present

  IT Specialist.-IT & Network Administration-Passion Group (Tresind Dubai, Carnival by Tresind- Dubai, A Cappella - Dubai, Tresind Mumbai, Tresind Kuwait, Queens Beauty Lounge Spa & Saloon JLT & Marina) chain of restaurants and Spa Saloons properties implemented IT setup (Hardware, Networking, POS) including Sound. -IP phone system implemented (connected branches with head office). -POS migration, implementation, administration from Shawman to POSIST (All restaurants). -Support 24X7 on call and visit if require technical issues, hardware failure (system, network, router, printer, cctv etc.)-Hands on experience Using Point of Sale, Inventory Management System (Shawman and POSIST) software, Back -Office POS (for spa and saloon) and Finance, Inventory Management full package (ACE Financial Software).-Monitor and managing Network Security products & firewalls including CCTV (Sonic WALL, Drytek and other products).and managing HP products at premises (Servers, Wi-Fi, routers, switches). -Experienced SQL Server Management (Administration level) and Backup Management (Physical, Cloud base). -Migrated Email profile services to office 365 (150 total accounts) including configuration of profiles, archive data upload with 99.98% successfully implemented. -Managing official websites. & Social Media all categories handles. -Monitor security risks and complete updates to minimize or avoid threats.



Pan India Food Solutions Pvt. Ltd.

• India
• Hospitality
• 100 - 200 Employee

• Senior IT Executive

  • Aug 2012 - Sep 2015

  • Asset Management and Documentation,Audit.• Remote Datacenter Monitoring,Systems monitoring, auditing and alert resolution• Administered in-house and network, Internet, e-mail and web site connectivity.• Installation, Configuration, Up-gradation and migration domains and forest Set-up,AD Management, Credential Management and Group policy Management.• Good DNS & Networking Fundamentals,TCP/UDP, IP Routing, HA & Load Balancing Concepts.• Designs, document and execute appropriate maintenance procedures including system upgrades, patch management and system backups,Operating System,Database, Anti-Virus.• Providing high level support in terms of technically resolving queries by phone, e-mail and web in a manner and time frame consistent with department and team service levels and goals.• Responsible for Head Office Applications and other DB -(Administration).• Provide (POS) Point of Sale-Shawman software technical support checking and solving user level queries.• Design and Execute large number of Menu change rates (bulk updation) which is designed in HO(HO and Unit concept) for operational menu for unit level .• Data Analysis,MIS report generation.

• IT Executive

  • Nov 2009 - Dec 2011

  • Solving Online Software Related Queries in Outlet.• Installation of various type of Servers and Desktops with all need hardware, Software and securities.• Troubleshooting of different type of servers, network products, laptops, various OS related issues. • Configuration of network devices.• Implement of tally ERP, customization, interface between to software’s and other account related software. • Giving support POS (Point Of Sale ) shawman software.• Tracking all IT related problem and given solution after co-ordinate with product supporter.• Working on POS menu items correction and sagregate as per management requirement.

• DBA Executive

  • Nov 2008 - Oct 2009

  • Co-ordinate with seniors for daily user level issues internal office issues.• Giving support and Solving Hardware and Software related issues in internal office.



centurian bank of punjab

• India
• Banking
• 1 - 100 Employee

• Operation Assistant

  • Apr 2007 - Oct 2008

  • Disbursement All Personal Loan, Two Wheeler, Car Loan, Commercial Vehicle and Construction Equipment Files for Mumbai region in Loan management system (LMS) FINNONE - Oracle Based & Loan Organization System (LOS).• Physical checking & verification of All Product files for documentation & approval required as per the policy norms of Bank.• Termination of PL, Two wheeler, CV, CE.• Maintaining the MIS for the file’s disbursed.• Checking all Personal loan files, two wheeler files, three wheeler, Car Loan & Commercial vehicle files before disburse• Responsible for making & releasing disbursement cheques.• Responsible for Dispatching all Disburse files and PDC pouches.