Tunisia Terina Valencia

Collections Supervisor at Cargomatic
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Contact Information
us****@****om
(386) 825-5501
Location
La Habra, California, United States, US
Languages
  • English -

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Bio

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Experience

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 200 - 300 Employee
    • Collections Supervisor
      • Sep 2021 - Present

    • Accounting Specialist
      • Nov 2017 - Present

      • Oversee aging report of 617 customers for 2 companies• Work closely with customers on discrepancies for collection purposes• Review credit applications, DNB reports in order to grant credit lines to existing and new customers• Monthly Bank Reconciliations/Audits• Manage Sales/ Collection weekly meetings• Work closely with our OPS Dept, Sales Dept, Billing Dept, to resolve disputes while maintaining highcustomer Satisfaction• Manage Internal collection staff as well as team in India• Portal training to El Salvador team on shippers who only bill through Portals• Process claim deductions from Compliance Department• Work with 3rd party to place accounts for collections CMI (Credit Mediators Inc.)• Trained and mentored new employees on collection methods, documentation requirement, andperformance strategies as well as onboarding, reconciliation, cash application, etc• Create & Implement SOP for training purposes Show less

    • Biller/Collection Specialist
      • Oct 2011 - May 2015

      Processed all incoming paperwork from drivers for payroll & billing Billed and verified rate cards Worked with factoring companies Maintained accounts to prevent them from going to collections Reported to the Owner and Controller on a weekly meeting to ensure all accounts were up to date, past due invoices Trained new employees on billing. Created SOP & procedures Worked with customers on account disputes Processed all incoming paperwork from drivers for payroll & billing Billed and verified rate cards Worked with factoring companies Maintained accounts to prevent them from going to collections Reported to the Owner and Controller on a weekly meeting to ensure all accounts were up to date, past due invoices Trained new employees on billing. Created SOP & procedures Worked with customers on account disputes

    • Receivable Specialist
      • May 2006 - Oct 2009

      Processed all Domestic & International payments (cash, wires, credit card, etc) Set up company lockbox system Posted all non A/R checks to the proper GL codes Reconciled customer accounts. Placed accounts on hold/released orders when payment was received Audited all credits & debits posted to correct GL codes Worked with the Credit Manager & AP to ensure proper application of cash Monitored & reconciled bank activity/statements Reviewed all refund activity Processed all Domestic & International payments (cash, wires, credit card, etc) Set up company lockbox system Posted all non A/R checks to the proper GL codes Reconciled customer accounts. Placed accounts on hold/released orders when payment was received Audited all credits & debits posted to correct GL codes Worked with the Credit Manager & AP to ensure proper application of cash Monitored & reconciled bank activity/statements Reviewed all refund activity

    • Information Services
    • 700 & Above Employee
    • Accounts Receivable Specialist
      • Jan 2004 - May 2006

      Processed all incoming cash Ensured all refunds and credit memos were handled timely Reconciled bank accounts Processed and reconciled all Journal Vouchers Coded all incoming GL Checks and posted them in ERP (Oracle) Liaised with Wells Fargo to ensure accuracy of activity flowing through 3 separate lockboxes Processed all incoming cash Ensured all refunds and credit memos were handled timely Reconciled bank accounts Processed and reconciled all Journal Vouchers Coded all incoming GL Checks and posted them in ERP (Oracle) Liaised with Wells Fargo to ensure accuracy of activity flowing through 3 separate lockboxes

  • Honeywell, Accounts
    • Anaheim, California, United States
    • Accounts Receivable Specialist
      • Oct 1998 - Jan 2004

      Posted and handled all incoming cash for the A/R Department Reconciled all customer accounts Outbound calls to customers to resolve lingering payment issues Attended 'Green Belt' training in AZ so as to set up new processes and improve customer satisfaction Implement Lockbox for the Accounting Department Worked with Bank of America to set up all customers incoming mail to be directed to the lockbox Trained employees in the Accounting Department on how to receive and process incoming cash as well as wires that were received from customers Visited customers at their location to reconcile any issues that were not solved in house Trained the Accounting Department on process improvement Trained on how to start a process from the start to the end Trained co-workers on new software that was implemented Set up customers accounts according to there DNB credit limits Show less

    • Accounts Payable
      • Jun 1998 - Oct 1998

      Work directly with the president of the company on all outgoing payables Entered all invoices for payment Processed payables weekly. Processed 2 checks run for 2 different locations. Anaheim office and the other for our office in Kern County once a week Processed all notes payments for the company Worked very closely with our vendors to make sure our accounts were accurate and were getting the proper discount rates Processed JV's & GLs to correct accounts Worked all functions of Accounts Payable Cycle Show less

Education

  • California High School
    1987 - 1991

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