Experience

Nawatech

• Indonesia
• IT Services and IT Consulting
• 1 - 100 Employee

• Solutions Specialist

  • Aug 2021 - Present

  Jakarta, Indonesia Propose Solutions for Applications Development



Datastream Digital (DST)

• Telecommunications
• 1 - 100 Employee

• System Service Development Manager

  • Feb 2015 - Mar 2017

  Tungku, Brunei-Muara District, Brunei -. Ensuring the proper design and maintenance of IT systems that includes the server hardware, software, database and application. Responsible in managing IT development projects, installations, upgrades or expansions of current system and also conversions where business requirements and technology needs to be managed and resources to be coordinated within the limits of company's rules and regulations. Oversees and manages the daily management and handling of computer systems which includes… Show more -. Ensuring the proper design and maintenance of IT systems that includes the server hardware, software, database and application. Responsible in managing IT development projects, installations, upgrades or expansions of current system and also conversions where business requirements and technology needs to be managed and resources to be coordinated within the limits of company's rules and regulations. Oversees and manages the daily management and handling of computer systems which includes but not limited to installing, maintaining and upgrading servers and applications. -. To ensure system integrity through 24 hours real-time monitoring of all servers, network elements, and alarm reporting equipment, and to exceed customer expectations by proactively resolving problems and/or notifying customers of conditions that may potentially affect service. Key Responsibilities : 1. Functional -. Reporting to Assistant General Manager who is the first point of contact with regards to the development projects as well as the day to day inspection on the condition of servers and application within the Data Center Infrastructure. -. To provide support and technical consultation in order for DST to obtain methods to develop production plan, implementation and maintenance of : -. Cloud Infrastructure -. Virtualization Technology -. Blade Technology -. Messaging Technology -. Other relevant Technology -. Establishes capacity performance monitoring and hence providing support and technical consultation in order for DST to obtain proper skills and methods of "Expansion Planning" which shall include planning, improving and expanding : -. Private and Public Cloud Infrastructure -. Data Centre Infrastructure -. To plan for the future development of the existing systems and services in terms of system capacity and capabilities and the introduction of new technologies and features in relation to DST's new product and services. Show less



Universal System Technologies

• Brunei Darussalam
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Manager / Senior Lead System Engineer

  • Oct 2008 - Nov 2014

  Bandar Seri Begawan, Brunei-Muara District, Brunei • Lead one or more architecture development assignments across several clients, working closely with the Universal System Technologies clients and personnel to manage the deliverable schedule accordingly. • IT support relating to technical issues involving Microsoft’s core business applications, as well as virtual environments built on Microsoft, and VMware, Windows Server, Exchange, SQL, SharePoint, IBM, EMC, Quantum related technologies: Servers, Storage, and Tape Library. • Implement… Show more • Lead one or more architecture development assignments across several clients, working closely with the Universal System Technologies clients and personnel to manage the deliverable schedule accordingly. • IT support relating to technical issues involving Microsoft’s core business applications, as well as virtual environments built on Microsoft, and VMware, Windows Server, Exchange, SQL, SharePoint, IBM, EMC, Quantum related technologies: Servers, Storage, and Tape Library. • Implement and support disaster recovery solutions • System documentation to include system reviews and recommendations • Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages • Additional Duties and Responsibilities: -. Improve customer service, perception, and satisfaction -. Ability to work in a team and communicate effectively -. Escalate service issues that cannot be completed within agreed service levels -. Communicate to customers: keeping them informed of progress, notifying them of impending changes or agreed outages, etc. -. Business awareness for specific knowledge of the customer and how IT relates to their business strategy and goals -. Document internal processes and procedures related to duties and responsibilities -. Coordinate the activities of others (internal staff, client staff, subcontractors, associates and staff from collaborating and/or competing suppliers) and manage stakeholder expectations and requirements. -. Ensure that the aspects of the architecture are driven by the business imperatives/client requirements of the organization and that the requirements driving the overall architecture are managed consistently and effectively. Show less



PT. Kairos Utama Indonesia

• Indonesia
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Consultant

  • Jan 2007 - Aug 2008

  Jakarta, Indonesia Job Duties : • Educate customer by conducting training and share knowledge • Meeting with clients to determine requirements; • Working with clients to define the scope of a project; • Planning timescales and the resources needed; • Clarifying a client's system specifications, understanding their work practices and the nature of their business; • Travelling to customer sites; • Liaising with staff at all levels of a client organisation; • Defining software, hardware… Show more Job Duties : • Educate customer by conducting training and share knowledge • Meeting with clients to determine requirements; • Working with clients to define the scope of a project; • Planning timescales and the resources needed; • Clarifying a client's system specifications, understanding their work practices and the nature of their business; • Travelling to customer sites; • Liaising with staff at all levels of a client organisation; • Defining software, hardware and network requirements; • Analysing IT requirements within companies and giving independent and objective advice on the use of IT; • Developing agreed solutions and implementing new systems; • Presenting solutions in written or oral reports; • Helping clients with change-management activities; • Purchasing systems where appropriate; • Designing, testing, installing and monitoring new systems; • Preparing documentation and presenting progress reports to customers; • Organizing training for users and other consultants; • Being involved in sales and support, and where appropriate, maintaining contact with client organisations; • Identifying potential clients and building and maintaining contacts. Show less



PT. Intellisys Tripratama

• System Engineer

  • Jan 2006 - Jan 2007

  Jakarta, Indonesia Job duties : • Specific responsibilities include planning, installing, configuring, supporting Windows OS (2003/2008), MS Cluster, MSSQL, MS Exchange 2003 and Active Directory, Site Management Service 2003 • Provide project consultancy, implementation for changes and new implementation, in a timely fashion • Customer service during the implementation



PT. EMS Indoappliances

• Indonesia
• Business Supplies & Equipment
• 1 - 100 Employee

• Technical Support

  • Feb 2004 - Mar 2005

  Jakarta, Indonesia • Install & maintain Anti Virus Program for Server and Client Server • Upgrade EMS Management Office Network System • Daily help desk activity to all of employee computer • Full responsible for Head Office Internet connection • Support end user activity for scanning data, preparing presentation, moving data, back up data • Translate manual book of Era of Eidolon mobile game • Configure company email account to each user desktop computer • Testing Era of Eidolon mobile… Show more • Install & maintain Anti Virus Program for Server and Client Server • Upgrade EMS Management Office Network System • Daily help desk activity to all of employee computer • Full responsible for Head Office Internet connection • Support end user activity for scanning data, preparing presentation, moving data, back up data • Translate manual book of Era of Eidolon mobile game • Configure company email account to each user desktop computer • Testing Era of Eidolon mobile game on Nokia N Gage • Act as Customer service technical support for Era of Eidolon Technical Support • Contact Computer vendor related to troubleshooting of user hardware and software • Install Personal Computer hardware and software • Install Printer and its driver to computer • Install and troubleshooting PCMCIA CDMA Modem • Answering ’distress’ phone calls from users/clients • Identifying a user’s computer problems over the telephone through systematic questioning • Instructing the user on how to solve the problem, or in serious cases • Suggesting steps for prevention of future problems • Keeping records of computer user problems • Keeping support services running smoothly and efficiently • Acquire and maintain a working knowledge of a wide range of applications and systems • Install, maintain & troubleshooting local area network server using Windows 2000 Server. • Install, maintain & troubleshooting local area network Database server using SQL Server 7 for accounting department daily activity. Show less



Bumi Walisongo Production

• Graphic Designer

  • Sep 2003 - Nov 2003

  Greater Jakarta Area, Indonesia • Scanned all the photo of Indonesia National Hero at Social Department of Republic of Indonesia • Repair the Personal Computer • Design all of the Poster & Banner that relate to National Hero Day • Prepare all the question for the event of answering question in Taman Makam Pahlawan Kalibata for the student of many school that we invite to celebrate National Hero Day 2003 range from Elementary School and Junior High School.



ER Room Production House

• Graphic Designer

  • Jan 2003 - Aug 2003

  Greater Jakarta Area, Indonesia • Design and prepare ambulance car design for multiple size car from minivan to mini truck size



Ligat Courier Services

• EDP Staff

  • Feb 2000 - Dec 2002

  Greater Jakarta Area, Indonesia • Set up the company Office room for management activity and its support room for courier activity • Made report that record (such database) all of the letter that our customer sent through PT. Ligat as courier agent. • Design Company Logo • Pick up & send Document(letter, magazine, brochure, calendar, etc)/Gift/Parcell from & to company costumer • Back up data • Install, Upgrade & repair computer • Sort customer document/gift/parcel based on the destination area of the… Show more • Set up the company Office room for management activity and its support room for courier activity • Made report that record (such database) all of the letter that our customer sent through PT. Ligat as courier agent. • Design Company Logo • Pick up & send Document(letter, magazine, brochure, calendar, etc)/Gift/Parcell from & to company costumer • Back up data • Install, Upgrade & repair computer • Sort customer document/gift/parcel based on the destination area of the document/gift/parcel. • Collect the report of each courier & record it to computer for report and salary of them • Prepare bill (request for payment) and Payment Receipt for our customer Show less



PT. Eka Dian Utama Abadi

• EDP Staff

  • Jun 1999 - Jan 2000

  Sukoharjo, Central Java, Indonesia • Check and repair Local Area Network & Computer Program • User training for integrated computer program for PT. Sri Redjeki Isman that process all of the production proses of the company, start from the raw material up to ready to wear clothes.