Experience

Techtronic Industries Vietnam

• Vietnam
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Supplier Quality Engineer

  • Oct 2021 - Present

  Product: Laser product, including plastic parts & PCBA New product development • Cooperate with project, SPE team and supplier to complete Quality readiness before kicking-off EB, QB, PR build. • Conduct supplier quality system audit to ensure supplier meets requirements before Qualification Build. • Conduct process/product audit and monitor Reliability test during NPD phase. • Hold and lead meetings with cross-functional team for corrective actions and improvement for NPD findings, propose new specifications and test methods before MP. Mass production • Daily audit factory line and recommend corrective actions for improvements • Implement PSI and issue NCMR, follow analysis, improvements from supplier if have rejection. • Monitor DPPM performance, improve outgoing quality, improve production yield, and assure customer’s satisfaction. • Monthly summarize the quality report, Integrated Supplier Score Card, PSI report and etc. • Leading supplier initial change report (4M change) and supplier annual development plan. • Review and drive supplier continual improvement, regularly review Kaizen, Poka-yoke and Lesson learn. Show less



LG Innotek

• South Korea
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Senior Quality Engineer

  • Dec 2018 - Oct 2021

  • Control quality of incoming material following specifications and customer’s requirement • Control IQA performance: LRR, Dppm … • Control supplier performance: LRR, Dppm, 4M change, 8D report, QMS audit … • Analyze issue in line related material and propose FACA to vendor/customer • Hold meeting with Apple SQE and Vendor to solve material issue • Co-work with Customer SQE to prepare incoming material inspection readiness ▪ Correlation equipment and measurement results between LGVH & vendor ▪ Training operator for new material, inspection method, machine & equipment ▪ Propose new specifications to customers based on failure analysis during the NPI stage if necessary. Show less



L&E International, Ltd.

• United States
• Packaging and Containers Manufacturing
• 100 - 200 Employee

• Customer Service Representative & QA

  • Aug 2013 - Nov 2018

  QA and Compliance • Building and monitoring quality management system of suppliers to ensure all suppliers will follow right requirements including IQC, IPQC, OQC. • Training supplier’s QC about defect and how to treat with defect at production line. • Control OQC performance. • Set up plan and conduct audit supplier’s quality management system. • Inspection for 5S, KAIZEN… • Handle all return defects from customers. • Update weekly reports to the manager. • Support manager to improve QMS. Customer Service • Monitor and take care of all feedback from customers. • Receive feedback from customers and reply or request other sections to get related information. • Prepare contract quotation and another document to get approval from the customer. • Develop new projects in Northern VN (Checking artwork, layout, printing sample, die-cut sample …) • Take care of customers when meeting, touring the factory, auditing… Show less