Tunde Cole

Project Manager / BA (ServiceNow) at Royal College of Art
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Contact Information
us****@****om
(386) 825-5501
Location
United Kingdom, UK

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Credentials

  • Business Development: Strategic Planning
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Creating Growth Projections for Your Business
    LinkedIn
    Jul, 2022
    - Nov, 2024
  • Business Benefits Realization Foundations
    LinkedIn
    Jun, 2022
    - Nov, 2024
  • Data Strategy
    LinkedIn
    Mar, 2022
    - Nov, 2024
  • Agile Product Owner Role: Foundations
    LinkedIn
    May, 2021
    - Nov, 2024
  • Agile Product Owner Role: Techniques
    LinkedIn
    May, 2021
    - Nov, 2024
  • Becoming a Thought Leader
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • Negotiation Foundations
    LinkedIn
    Nov, 2020
    - Nov, 2024
  • Leadership Foundations
    LinkedIn
    Oct, 2020
    - Nov, 2024
  • IT Information Library Foundations Certification (ITIL)
    AXELOS Global Best Practice
    Oct, 2019
    - Nov, 2024
  • BCS Foundation Certificate in Agile
    BCS, The Chartered Institute for IT
    Dec, 2017
    - Nov, 2024
  • Foundation Certificate in Business Analysis
    BCS, The Chartered Institute for IT
    Oct, 2017
    - Nov, 2024
  • Certified SAFe® 4 Agilist
    Scaled Agile, Inc.
    Nov, 2019
    - Nov, 2024
  • PRINCE 2 Practitioner
    APMG-International

Experience

    • United Kingdom
    • Design Services
    • 700 & Above Employee
    • Project Manager / BA (ServiceNow)
      • Jan 2023 - Present

      Implementing a customer relationship management system (ServiceNow) across four business functions to remove silos and drive operational efficiencies. The implementation which is part of the organisation's overarching Digital Transformation journey is pivotal to significantly improving customer experience and actualise the revenue potential of its service offerings. Implementing a customer relationship management system (ServiceNow) across four business functions to remove silos and drive operational efficiencies. The implementation which is part of the organisation's overarching Digital Transformation journey is pivotal to significantly improving customer experience and actualise the revenue potential of its service offerings.

    • United Kingdom
    • Health, Wellness & Fitness
    • 100 - 200 Employee
    • Business Change / BA Lead
      • Apr 2022 - Nov 2022

      Led business-wide process transformation and change initiatives to drive operational efficiencies and support strategy execution.Redesigned product management process from ideation to product launch, removing cross-functional bottle necks and implemented tools to speed up product launch process.Streamlined value chain processes to optimise value delivered to customers and operational efficiencies.

    • BA Lead
      • Jul 2021 - Apr 2022

      Led the transformation of business processes across core business functions (including Supply Chain) and implemented technologies to improve operational efficiencies; and accelerate business growth.

    • Japan
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Portfolio/PMO Lead - Digital Products/Services
      • Apr 2020 - Jul 2021

    • PMO/BA Lead - Enterprise Architecture / Digital Transformation
      • Jan 2019 - Apr 2020

    • Banking
    • 700 & Above Employee
    • Change Analyst
      • Nov 2015 - Dec 2018

  • Jotham Cole Ltd London
    • London, United Kingdom
    • Business Process Consultant
      • Jan 2015 - Sep 2015

  • DB Technology
    • London, United Kingdom
    • Business Analyst
      • Jul 2014 - Jan 2015

    • Research Services
    • 700 & Above Employee
    • Project Coordinator
      • Apr 2014 - May 2014

  • Ebenezer Ventures Limited
    • London, United Kingdom
    • Business Development Manager
      • Jan 2011 - Mar 2014

Education

  • University of Gloucestershire
    B.A. (Hons), Business/Commerce, General
    2012 - 2013
  • London School of Commerce
    2012 - 2012

Community

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