Experience

Pezco Economics

• Brazil
• Research
• 1 - 100 Employee

• Senior Partner

  • Dec 2017 - Present

  · Coordination and management of PPP structuring projects in the infrastructure sector (Public Lighting, Sanitation, Transportation, Health and Energy) and through risk, insurance and guarantees, due diligence, valuation, Project Finance, Capex determination, Opex, modeling economic-financial assistance, specialized and strategic advice on large claims (E&O, Surety, Business Interruption & ALOP). Main Results: · Management of several infrastructure projects with revenue of U$ 3MM, by advising national and subnational entities, through leadership in structuring evaluation phases (technical-operational, legal, economic-financial - Technical, Economic and Environmental Feasibility Studies), drafting contracts, external validation and bidding. Drafting of technical, economic-financial reports, stakeholder management, market communication. Interface with engineering offices and legal advisory services. General project coordination and Hospitals PMIs involving gray coat as well as white coat, Sanitary Sewage, Solid Waste, Street Lighting and PPP Designs. Acting in large claims, such as one of the largest guarantee claims in the subway-railway sector in São Paulo, and the largest claim in urban areas in Brazil, advising a private entity in the calculation of lost profits from large equipment. Show less



Advanta Global

• United Kingdom
• Claims Adjusting, Actuarial Services
• 1 - 100 Employee

• Senior Manager

  • Feb 2015 - Nov 2017

  · Large claims in P&C, Energy, Engineering Risks, and Financial Lines, Agro; · Development of Commercial relationship with the main insurance companies. Main Results: · Administration and execution of a national insurers and international reinsurers portfolio, corresponding to 30% of local revenue, coordinating subcontracted multidisciplinary teams in the investigation of the causes and extent of damages. Instruction and mediation of judicial proceedings and technical expertise. Acting in one of the largest claims involving the agro sector in the Center-West region of Brazil. Show less



Swiss Re

• Switzerland
• Insurance
• 700 & Above Employee

• Manager

  • Oct 2012 - Dec 2014

  · All LoBs (Commercial Lines - P&C, Transportation and Agro; Financial Lines - Guarantee, Credit and BTI) regarding claims in Brazil. Main Results: · Leadership, along with other leaders, in the company's restructuring process, enabling new business ventures governance processing, change of workflows, establishment of KPIs and SLAs, elaboration of SoPs, outsourcing of services, support and implementation of IT Tools. · All LoBs (Commercial Lines - P&C, Transportation and Agro; Financial Lines - Guarantee, Credit and BTI) regarding claims in Brazil. Main Results: · Leadership, along with other leaders, in the company's restructuring process, enabling new business ventures governance processing, change of workflows, establishment of KPIs and SLAs, elaboration of SoPs, outsourcing of services, support and implementation of IT Tools.



Crawford & Company

• United States
• Insurance
• 700 & Above Employee

• P&C Head Senior GTS Adjuster

  • Apr 2011 - Oct 2012

  · P&C Middle Claims Area and by specific Complex Claims portfolio. Main Results: · Leadership of the administrative and technical team responsible for processing 500 cases per month and 25% of the company's revenue, support and implementation of a Business Intelligence tool aimed at managing the customer service sector. Acting in national impact claims. · P&C Middle Claims Area and by specific Complex Claims portfolio. Main Results: · Leadership of the administrative and technical team responsible for processing 500 cases per month and 25% of the company's revenue, support and implementation of a Business Intelligence tool aimed at managing the customer service sector. Acting in national impact claims.



Coface

• France
• Insurance
• 700 & Above Employee

• Claims Manager

  • Jan 2008 - Feb 2011

  · All claims sector in Brazil (Domestic and Export Credit). Main Results: · Team leadership during the 2008 crisis. Local board participation in credit decisions. Leadership in collection and judicial recovery strategies. Standards and procedure development. Support and implementation of an IT Tool aimed at meeting Susep's demands, as well as the creation of a Business Intelligence tool to monitor the area. · All claims sector in Brazil (Domestic and Export Credit). Main Results: · Team leadership during the 2008 crisis. Local board participation in credit decisions. Leadership in collection and judicial recovery strategies. Standards and procedure development. Support and implementation of an IT Tool aimed at meeting Susep's demands, as well as the creation of a Business Intelligence tool to monitor the area.



Itaú Unibanco

• Brazil
• Banking
• 700 & Above Employee

• Claims Manager

  • Oct 2003 - Dec 2007

  · Commercial Lines Claims Area (P&C, Energy, Financial Lines). Main Results: · Leadership in the company's operation centralizing process, in São Paulo. Resumption of the operation and settlement flows of processes within the Susep’s required standards. Management and leadership of emblematic cases, such as the dismantling of São Paulo subway's Pinheiros Station and supporting the creation and approval of an operating system involving the entire company. · Commercial Lines Claims Area (P&C, Energy, Financial Lines). Main Results: · Leadership in the company's operation centralizing process, in São Paulo. Resumption of the operation and settlement flows of processes within the Susep’s required standards. Management and leadership of emblematic cases, such as the dismantling of São Paulo subway's Pinheiros Station and supporting the creation and approval of an operating system involving the entire company.



Bradesco Seguros

• Brazil
• Insurance
• 700 & Above Employee

• Head of the Claims Department

  • Jan 2001 - Sep 2003

  · Claims and Administrative areas.

• Inspector of Risks and Claims

  • May 1994 - Dec 2000

  · Claims analysis and regulation (RO, RN, Engineering, Fire, Miscellaneous, BI, ALOP, Mass products, Forest, Rural Lien), having worked at the Headquarters (Rio de Janeiro) and São Paulo Branch. Main Results:· Company's main branch claims area management, with decision-making power. Technical support from 14 Branches spread across the Greater São Paulo and country area. Leadership of multidisciplinary teams in a period marked by several acquisitions of other insurance companies (M&A), with compatibility of systems, cultures and routines. Show less