Business Developer

• Sep 2022 - Present

Business developer (Liiketoiminnan kehittäjä, lean- ja prosessiasiantuntija)

• Aug 2019 - Jan 2021

With changes in the Seure Henkilöstöpalvelut Oy’s development unit I was asked to join the team as a business developer after the endorsement from my lean six sigma mentor and previous quality manager. As the key administrator for IMS* considerable time was dedicated to projects, work with project coordinators, managers, consultants and key holders (specially while onboarding). As the IMS key administrator I was also a part of the architecture team and one of the ARC administrators.* IMS - platform for quality management and integrated management systems.Lean six sigma | Lean | SAFe | Minitab | project work | development | Process work | HRD | HR | Human Resources | IMS | EFQM | ACHitechture | BowerBi | Quality | Show less

HR consultant

• Sep 2018 - Jul 2019

One year fixed contract as a HR-consultant (henkilöstökonsultti) with workforce leasing company Seure Henkilöstöpalvelut. Working in the team specialized in answering employee inquiries, requests and other HR generalist work. 0-2 days a week helping with projects that benefited from studying the work as a process (value stream mapping, help with measuring the process while Plan-do-check-act-cycles etc).Lean | Process work | Projects | Human resources | HR consultant | Customer Service | Metering | Minitab | planning | Show less

HR Specialist

• Mar 2018 - Sep 2018

Further educated with companies on lean six sigma. Agreement between AaltoEE and Seure. Certified Lean six sigma green belt. While studying for my lean six sigma green belt I also worked as an HR-specialist. Approximately 0-2 in recruiting or HR generalist work. 2-5 days was dedicated to studies, DMAIC project mentored by the quality manager who is a lean six sigma black belt.HR | HRD | Lean six sigma | Minitab | IMS | Human Resources | Recruiting | Customer Service | Project work | Processes | quality | EFQM | ISO9001 | IMS Show less

Assistant in the department of communications and fundraising

• Aug 2013 - Oct 2017

As an experienced Department Assistant with a lot of background in customer service and campaign work I am used to administrative work, working with teams, groups and different people, prioritizing and furthering different projects and meeting deadlines. Previously worked as a part of the team producing the Greatest Christmas Carols (Kauneimmat Joululaulut) - one of the the biggest fundraising campaigns in Finland. Responsibilities for the Greatest Christmas Carols included song permissions, logistics and customer service. Felm (Suomen Lähetysseura) is an agency of the Evangelical Lutheran Church of Finland for its international work and one of the largest Finnish civil society organisations working in global development. It currently works in 30 countries with more than 100 partners. Customer Service | Excel | Outlook | word | powerpoint | campaign work | Fundraising | Marketing | administrative work | assistant | secretarial work | communications | International | society | Third sector | non-govermental | Lemon Soft | Sales Force Show less

customer assistant / office employee

• Jun 2012 - May 2013

One year fixed-term contract with real estate company Sponda. The work was administrative and customer service work in Finnish and in English. Work consisted of answering customer calls, reception work, customer service chats (on the site and Facebook), emails, calling customer surveys, helping sales and marketing, working with the XRM called Haltia. I also helped with the intranet articles by taking pictures of the happenings in the workplace. Sponda is one of the leading real estate asset management companies in Finland specialising in owning, managing, developing and letting commercial properties in the largest cities across the country. Customer Service | Excel | Word | Outlook | assistant | administrative work Show less

Hr trainee at the department Kiinteistönhoito -liikelaitos

• Sep 2011 - Nov 2011

Practical training at the City of Espoo where I created the year's customer service survey for the department, did practical training oriented by departments secretary and continued to help with the property maintenance design work.HR | survey | webropoll | reporting | property management

Summer worker in the Kiinteistönhoito -liikelaitos

• May 2011 - Aug 2011

Work consisted of creating an inventory of heavy duty vehicles used in Kiinteistönhoito -liikelaitos and helping management with property maintenance design with Excell and KOKI work and back office work. I also took pictures for the mentioned inventory as well as for the orientation materials and later use.Photoshop | Excell | KOKI | assistant | office work | HR |

Sales assistant

• Jan 2009 - Jun 2010

This part-time job I took during studies in Metropolia University of Applied Sciences. It consisted of booking meetings and later helping with the new employee orientation. Sales | Marketing | Booking | This part-time job I took during studies in Metropolia University of Applied Sciences. It consisted of booking meetings and later helping with the new employee orientation. Sales | Marketing | Booking |