Experience

SuriteHealthcare
• Manager Operations & Business Development

  • Sep 2021 - Present


Medica Superspecialty Hospital, Kolkata

• India
• Hospitals and Health Care
• 700 & Above Employee

• Resident Administrator

  • Apr 2019 - Aug 2021

  Responsible for monitoring end-to-end the operational flow of the departments following the SOPs. Having a decisive approach to any critical situation or finding the root cause before arising any critical occurrence. Responsible to supervise the facility services within the organization. Looking after the non-medical administration activities of the organization with the help of the assigned team. Responsible for monitoring end-to-end the operational flow of the departments following the SOPs. Having a decisive approach to any critical situation or finding the root cause before arising any critical occurrence. Responsible to supervise the facility services within the organization. Looking after the non-medical administration activities of the organization with the help of the assigned team.



AMRI Hospitals

• India
• Hospitals and Health Care
• 400 - 500 Employee

• Assistant Manager Business Development

  • Jan 2018 - Apr 2019

  Monitoring the International Business by structuring departmental SOPs to run the business smoothly for respected unit. Lining up more partners association and creating planning implementation for more day to day activities to create a benchmark. Preparing the new concept model for business in point of digital marketing to tap new market place by providing a simple solution which will guide an individual. Building a high performance team for B2B marketing covering assigned territories like Bhutan, Bangladesh, Myanmar. Achieving targets and participated to add values in units under the guidance of HOD. Taking responsibilities of new project to establish the network for business growth by implementation of new strategies and being single POC. Responsible to promote and execution of concept by preparing a strong network in trade and corporate sectors.



VegShip

• Farming

• Worked as an entrepreneur, Founder

  • Mar 2017 - May 2017

  • Responsibilities and Key Tasks  Developed a business model disrupting Indian farmer by creating an online- offline market place to connect farmers directly with the marketplace.  Formed a core team to run the business with a broader aspects focusing on wastage, smart supply & chain management, hassle free doorstep delivery time to time.  Created various chain of farmers in different village areas all over west bengal along with their demographic informations.  Attending meetings to raise fund for company growth and development.  Helping and guiding individual employee to maintain properly all internal tasks according to my best knowledge and skills



Healthcare Inventions Pvt Ltd

• Telecommunications
• 1 - 100 Employee

•  Worked as Manager- Operations & Development

  • Oct 2016 - Feb 2017

  • Responsibilities and Key Tasks  Supervising and coordinating with the team members for smooth functioning of workflow.  Integrating with IT team to check and develop the medical app.  Planning for effective digital marketing aiming at manifest growth of organization.  Participate to build unique model of medical app based on International medical tourism.  Meeting with the leading hospitals to bring them under one roof for quality healthcare services to our end customers.  Preparing training materials for special training and development session to oversees employees of organization.  Testing and mapping for the medical app to make more user friendly, accurate, along with qualitative information to be a part of growing Eco-system.  Arranging weekly review meeting with the higher authority along with the team members to build a better team work.



RG Stone urology and laproscopy hospital

•  Worked as Assistant Manager- Operations & Business Development

  • May 2012 - Sep 2016

  • Responsibilities and Key Tasks I was looking after the empanelment process with prestigious PSU, Corporate, Government Organization, MNC and others.  Taking daily follow up with the team members regarding daily activities to update the same to my higher authority. Meetings with business associates and clients for smooth functioning and maintained the liaisons.  Conducting meeting with the higher management along with the team members for making business strategies and quality improvement process.  I organize several health camps with PSU, MNC, and Corporate supervising the camp team to get the effective output.  Attending the outsourced clients for doing cross branding and select the process by discussing with the higher authorities for organizational development.  I maintained a healthy relation with the major clients like SAIL, Sail Retiree, Mizoram Government, TATA Motors, CIL, WBSEDCL, WBSEDCL Retiree, Jharkhand Government, DVC, Kolkata Police, West Bengal Police, Income Tax Bhavan, and others like all TPA’s & MNC’s.  Leading departments of operations and administrations for effective and smooth functioning. Maintaining and developing the inter and intra communication under all operational and administrative task. Making strategies for business development and services like empanelment, renewal, meeting with TPA, PSU, and MNC etc. Interacting with consultants for betterment of medical services. Interacting with Finance, Pharmacy, Store and other supportive departments during audit. Looking after the liaison part of company.

• Joined as Senior Executive - Operations

  • Jun 2011 - Apr 2012

  • Responsibilities and Key Tasks Supervising the whole IPD work flow with effective resources. Checking the all Corporate, TPA and PSU billing for further management. Maintain the BTD (Bill till date). Maintaining quality care for smooth functioning of the department. Solving the patient queries according to quality protocol.  To maintain the TAT and sending to the higher authority. Specially dealing with International patients from visiting to exit. Assisting with Branch Manager and Operation Manager to maintain the Team Work



Max Healthcare

• India
• Hospitals and Health Care
• 700 & Above Employee

• Worked as PCC under Facility Management

  • Jan 2009 - May 2011

  • Responsibilities and Key Tasks  Accurate registrations within proper time frame.  Appointment, OPD billing, managing reports movement.  Managing Preventive Health Care patients by providing proper guidance.  Handling International patients with effective interaction.  Doing admission procedure by giving estimation with proper bed management.  Updating OT sheet, giving surgery clearance, handling bed transfer management.  Cash/Credit/Corporate billing and deliver correct information to consumers.  Achieving proactive cooperation, solution orientation and team work  Maintaining proper Feedback formality for evaluating quality of patient care.


Wockhardt Hospital & Kidney Institute
• Industrial Training

  • Aug 2008 - Oct 2008