Tugçe Akin

Sales Manager at NEO KVL Hotel
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Contact Information
Location
Netherlands, NL
Languages
  • Dutch Native or bilingual proficiency
  • Turkish Native or bilingual proficiency
  • English Professional working proficiency
  • German Limited working proficiency
  • Spaans Elementary proficiency

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Experience

    • Netherlands
    • Hospitality
    • 1 - 100 Employee
    • Sales Manager
      • Jul 2023 - Present

      • Building and leading a team of salespeople to help drive revenue • Building client relationships • Set targets to hit or exceed revenue forecasts • Meet customer needs • Oversee all event functions, including planning, client and supplier relationships, staff and takedown. • Building and leading a team of salespeople to help drive revenue • Building client relationships • Set targets to hit or exceed revenue forecasts • Meet customer needs • Oversee all event functions, including planning, client and supplier relationships, staff and takedown.

    • Netherlands
    • Musicians
    • 1 - 100 Employee
    • Junior Social Media
      • Feb 2023 - Jul 2023

      • Collaborating closely with Community Managers and Content producers to plan photo shoots, video shoots and a variety of digital and social content outputs • Crafting effective stories through editing and animating video footage and re-using existing source material • Designing, editing and maintaining an editorial calendar in addition to producing 40+ textual and graphic creative pieces daily for Resume Worded’s social media channels including call to action (CTA), memes, GIFs, and video content • Managing all social media platforms including Instagram, Twitter, Pinterest, and Youtube Show less

    • Netherlands
    • Hospitality
    • 1 - 100 Employee
    • Front Office Assistant
      • Oct 2019 - Feb 2023

      • Greeting guests and responded to guest inquiries, and issues in a timely, personable, and efficient manner to resolve guest concerns • Liaised with housekeeping staff to ensure all rooms were clean and ready to accommodate new guest arrivals • Providing information about the hotel facilities • Informing and taking reservations through phone calls • Greeting guests and responded to guest inquiries, and issues in a timely, personable, and efficient manner to resolve guest concerns • Liaised with housekeeping staff to ensure all rooms were clean and ready to accommodate new guest arrivals • Providing information about the hotel facilities • Informing and taking reservations through phone calls

    • Netherlands
    • Hospitality
    • 1 - 100 Employee
    • Meeting & Events Coordinator
      • Nov 2017 - Oct 2019

      • Coordinating large-scale meetings and events for high-end companies (such as PwC and Tesla) • Planning though to successful execution, while adapting large revenue gains and significant cost savings through effective budget management and vendor negotiation • Meeting tight deadlines • Coordinating large-scale meetings and events for high-end companies (such as PwC and Tesla) • Planning though to successful execution, while adapting large revenue gains and significant cost savings through effective budget management and vendor negotiation • Meeting tight deadlines

    • Netherlands
    • Hospitality
    • 100 - 200 Employee
    • Food And Beverage Assistant
      • Apr 2015 - Sep 2017

      • Delivering outstanding food and beverage service to guests • Greeting all guests, using their names as often as possible • Giving guests an accurate bill then taking payment from them • Ensuring the cashier tally sheets are accurate and any discrepancies are noted and signed by a supervisor • Adhering to all licensing laws and weights and measure acts • Keeping the place of work and surrounding area clean and organized at all times • Escorting customers to their tables • Delivering outstanding food and beverage service to guests • Greeting all guests, using their names as often as possible • Giving guests an accurate bill then taking payment from them • Ensuring the cashier tally sheets are accurate and any discrepancies are noted and signed by a supervisor • Adhering to all licensing laws and weights and measure acts • Keeping the place of work and surrounding area clean and organized at all times • Escorting customers to their tables

Education

  • ROC TOP
    MBO, Manager travel & hospitality
    2017 - 2019
  • Tio Business School
    Hotelmanagement, University of Applied Sciences
    2015 - 2017

Community

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