Tugce Uyar
Customer Service Executive at Sysmex Türkiye- Claim this Profile
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İngilizce Professional working proficiency
Topline Score
Bio
Experience
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Sysmex Türkiye
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Türkiye
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Medical Device
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1 - 100 Employee
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Customer Service Executive
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Oct 2020 - Present
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Hempel A/S
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Denmark
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Chemical Manufacturing
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700 & Above Employee
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Customer Service Team Leader
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Mar 2019 - Oct 2020
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Customer Service Representative
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Mar 2015 - Mar 2019
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IMCD Group
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Netherlands
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Chemical Manufacturing
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700 & Above Employee
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Technical Marketing Specialist
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Apr 2013 - Jun 2014
• Supporting the sales team in pharma & cosmetic division• Acting as a bridge between the customers and the suppliers• Trouble shooting in customers’ problems by the support of our suppliers• Following up the orders• Following up the samples• Following up the proforma orders/sales• Following up the payments• Stock planning • Market Search • Supporting the sales team in pharma & cosmetic division• Acting as a bridge between the customers and the suppliers• Trouble shooting in customers’ problems by the support of our suppliers• Following up the orders• Following up the samples• Following up the proforma orders/sales• Following up the payments• Stock planning • Market Search
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Quality Assurance Specialist
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May 2010 - Mar 2013
• Prepare, review and release periodical revisions of the analysis methods for the raw materials, semi finished products/intermediates and finished products at the pharmaceutical industry according to the compendial methods.• Prepare, review and release revisions of the Standard Operation Procedures (SOP)• In charge of issuing Change Control System for revisions of documents• Review and follow up of quality notifications such as customer complaints and rejected products• In charge of preparing the annual Product Quality Reviews• Maintain the Good Documentation Practices requirements
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BIOFARMA Pharmaceutical
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Türkiye
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Pharmaceutical Manufacturing
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500 - 600 Employee
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Quality Control Analyst
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Feb 2008 - May 2010
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Education
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İstanbul Teknik Üniversitesi
Bachelor of Science (BS), Chemistry -
Haydarpaşa Anadolu Lisesi