Tu Nguyen

Administrative Coordinator at North York Harvest Food Bank
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Contact Information
us****@****om
(386) 825-5501
Location
Canada, CA
Languages
  • English Professional working proficiency
  • Vietnamese Native or bilingual proficiency

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Bio

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5.0

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Mark Anthony Perez

I have had the chance to work with Tu on several occasions as a team mate. She is reliable, consistent, and always willing to contribute. Her positive outlook allows her to surmount any challenging assignments that she is given. She always finds a way to deliver and makes it look so easy when doing it. Working with Tu is a pleasant experience because even while you are concentrating on your team's deliverables, she also makes sure that we don't burn ourselves out. In my years of professional experience and managing teams, I found that that is a great thing to have in a team mate -- because it ensures that the team's productivity will be sustainable and its energy will stay positive. She would be a great addition to any team!

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Credentials

  • Certificate of Appreciation - Club Executive, Analytics Association
    Centennial College Student Association Inc.
    May, 2022
    - Nov, 2024
  • 2022 Safe Roads Competition Volunteer
    SAS
    Mar, 2022
    - Nov, 2024
  • Ten Thousand Coffees Member
    Ten Thousand Coffees
    Jan, 2022
    - Nov, 2024
  • Microsoft certification Office2019: Microsoft Office Specialist: Excel Associate
    Microsoft
    Jul, 2021
    - Nov, 2024
  • Rock Your LinkedIn Profile
    LinkedIn
    Jul, 2021
    - Nov, 2024
  • Technical Support Fundamentals
    Coursera | Google
    Sep, 2020
    - Nov, 2024
  • Curriculum and Instruction Certificate
    University of Houston
    Aug, 2015
    - Nov, 2024
  • Certified Food Handler
    TrainCan, Inc.

Experience

    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Administrative Coordinator
      • Jun 2023 - Present

    • Singapore
    • Financial Services
    • 1 - 100 Employee
    • Account Relationship Manager
      • Nov 2020 - May 2021

      • Conducted and provided 20+ daily sales calls, composing emails and answered business questions • Assisted international clients in personal documents, legal entity documents, arranging verification interviews and payment gateways • Ensured that Client Satisfaction ratings and net promoter score targets • Opened more than 40 business accounts for international entrepreneurs • Worked with the various teams (Marketing, Compliance and Business Development) to ensure delivery to the required specifications • Supported the definition and implementation of business process controls and KPIs Show less

    • Vietnam
    • Human Resources Services
    • 1 - 100 Employee
    • Relocation Coordinator
      • Aug 2019 - Nov 2020

      • Responded to daily calls and emails and followed up 20+ global clients or tenants • Coordinated and responded to a variety and written inquiries from international and local partners to assist clients with relocation, school search and home search efforts • Arranged house seeking itinerary based on the sorted list of potential and preferred housings • Developed and delivered monthly and ad hoc reporting regarding the moving process of individual or business • Assisted in development of internal processes and procedures for a more efficient and effective work environment resulting in 90% approval Show less

    • Truck Transportation
    • 300 - 400 Employee
    • IT Service Management
      • Jul 2017 - Jul 2019

      • Provided technical and process assistance to 400 MTA users • Completed 20+ daily support tickets using Maximo, and recommended to supervisors in the organization • Provided direct onsite IT support for 200 employees and remote assistance via Team Viewer as well as Real VNC • Conducted training seminars on remote work using Cisco Any Connect VPN software • Established workspaces for new hires by assembling audio-visual interfaces with tablets and laptop docking stations • Provided technical and process assistance to 400 MTA users • Completed 20+ daily support tickets using Maximo, and recommended to supervisors in the organization • Provided direct onsite IT support for 200 employees and remote assistance via Team Viewer as well as Real VNC • Conducted training seminars on remote work using Cisco Any Connect VPN software • Established workspaces for new hires by assembling audio-visual interfaces with tablets and laptop docking stations

    • Vietnam
    • Education Administration Programs
    • 1 - 100 Employee
    • Teaching Assistant
      • Oct 2014 - Aug 2016

      • Assisted with course planning with the former teacher to design course syllabi, and create assignments that align with the learning objectives • Conducted tutorial sessions in small group or one-on-one tutorial sessions to help students better understand the course material, work through problem sets, and prepare for exams • Graded assignments and exams according to the criteria set by the former teacher, providing feedback to students • Collaborated and provided assistance in translating Vietnamese-English during Parents Teachers Conference Show less

    • New Zealand
    • Food and Beverage Manufacturing
    • 700 & Above Employee
    • Human Resources Intern
      • Aug 2013 - Aug 2014

      • Assisted HR team with recruitment, onboarding, and employee relations tasks • Maintained HR databases and personnel files • Conducted reference checks and background screenings • Assisted with HR compliance and policy implementation • Assisted HR team with recruitment, onboarding, and employee relations tasks • Maintained HR databases and personnel files • Conducted reference checks and background screenings • Assisted with HR compliance and policy implementation

Education

  • Centennial College
    Postgraduate Degree, Business Analytics
    2021 - 2022
  • Morgan State University - Graves School of Business & Management
    Master of Business Administration - MBA
    2016 - 2018
  • Andrews University
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2010 - 2013

Community

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