Experience

Stajyer

• Türkiye
• Higher Education
• 1 - 100 Employee

• Stajyer avukat

  • Nov 2022 - Present



Paximum

• Türkiye
• Travel Arrangements
• 1 - 100 Employee

• Senior Customer Support Executive

  • Dec 2019 - Jan 2023

  as a customer support execetuive i am coordinating all requests between suppliers and agencies as modifications cancelletions on spot issues technical issues also we are using Tour visio we are checking all bookings on the day of booking we are able to solve all problems as support department

• Customer Support Specialist

  • Dec 2019 - Dec 2021

  For now, ı am working in Paximum which is in Tourism industry. My job title is customer support specialist and as a team we are coordinating all requests between our suppliers and agency.



IATI

• Türkiye
• Travel Arrangements
• 1 - 100 Employee

• Customer Sales Specialist

  • Jun 2018 - Oct 2019

  The HWEB (HotelWeb) system, which is included in the accommodation department of the IATI system, is an application that enables the purchase of dynamic packages within the scope of aircraft including accommodation and transfer service. It was my main duty to provide support to the guests through the pre-sales live chat and call center related to the package / hotel product and at the same time to assist the guests in the operation processes for the aftermath. In addition, room quota entry-stop definition-closure / opening of available rooms-price calculation according to the requests. (such as date change - room category change) -We have provided support in many operational processes such as aircraft package changes and follow-up, but I have left due to the downsizing of the company. Show less

• Customer Support Specialist

  • Jun 2018 - Jun 2018