Tuğçe Şenbaş
Business Analyst at Intertech Information Technology and Marketing Inc.- Claim this Profile
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Turkish Native or bilingual proficiency
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English Professional working proficiency
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Spanish Limited working proficiency
Topline Score
Bio
Credentials
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Terfi Başarı Belgesi - Ocak 2023
inter-AkademiJan, 2023- Nov, 2024 -
Business Analysis Foundations Training
BA-Works Business Analysis ServicesDec, 2021- Nov, 2024 -
Agile Business Analysis Training
BA-Works Business Analysis ServicesNov, 2021- Nov, 2024 -
Software Testing Fundamentals For Business Analysts Training
BA-Works Business Analysis ServicesSep, 2021- Nov, 2024 -
Leadership
İstanbul İşletme EnstitüsüJun, 2020- Nov, 2024 -
Erasmus Certificate
-Sep, 2013- Nov, 2024
Experience
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Intertech Information Technology and Marketing Inc.
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Türkiye
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IT Services and IT Consulting
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700 & Above Employee
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Business Analyst
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Oct 2020 - Present
• Experience in Core Banking - Cash Operation, Blockage, Distraint module • Collaborating with business users and software teams in an agile, customer-centric environment • Analyzing clients’ needs in order to write specifications and project plan for development and delivery of the solution in agreed timescale • Coordinate with Business Teams, Development Teams, Project Management Teams for various phases of Project delivery efficiency • Manage business process flows and coordination between different Stakeholders for scenario creation and data setup/execution (UAT) • Identify business processes including process errors or issues in the servicing process by performing root cause analysis and propose tactical and strategic enhancements to the clients and management. • Built out business modeling diagrams to help business teams to visualize & understand existing and ideal business functions • Managing changes, resolving problems, publishing progress reports, provide technical support on live. • Knowledge and using on SQL Show less
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UPS
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United States
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Truck Transportation
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700 & Above Employee
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Planning and Opportunity Specialist
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Aug 2017 - Sep 2019
▪ Managing systematic analysis of data to identify high-potential and valuable customers for cross- selling, over-selling and loyalty / churn reduction activities, ▪ Drives industry / geographical and customer targeting strategy by developing models and tools to determine the relative attractiveness of market segments, ▪ To identify the right potential customers and to determine the strategic and tactical marketing programs targeting these potential customers, ▪ Responsible for product management, works on determining issues and opportunities for product extensions, enhancements and new introductions with sales, operations, software teams, ▪ Competitive benchmarking, ▪ Lead project for the country. Show less
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Bimed Teknik Aletler
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Türkiye
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Industrial Machinery Manufacturing
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100 - 200 Employee
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Production and Management Intern
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Jun 2015 - Jul 2015
▪ Provide case studies for both work method improvement and work measurement ▪ Developing efficiency of production processes (5S. SMED, OEE, TPM, 3M) ▪ Quality control in machining (PPAP, 8D Report, SPC) ▪ Provide case studies for both work method improvement and work measurement ▪ Developing efficiency of production processes (5S. SMED, OEE, TPM, 3M) ▪ Quality control in machining (PPAP, 8D Report, SPC)
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Opaş Otomotiv Platinleri San. ve Tic. A.Ş.
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İstanbul, Türkiye
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Workshop Intern
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Aug 2014 - Sep 2014
▪ Implementation of engineering economy ▪ Solving a problem on C++ ▪ Implementation of engineering economy ▪ Solving a problem on C++
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Education
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2016 - 2017
Istanbul University
Master of Business Administration, MBA -
2011 - 2016
Sakarya University
Industrial Engineering -
2013 - 2014
Universidad de Extremadura
Industrial Engineering -
2018 -
Istanbul Arel University
Master's degree, Business Administration and Management, General
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