Tena Steele
Transportation Coordinator at Close Up Foundation- Claim this Profile
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English Full professional proficiency
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Sign Language Elementary proficiency
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Spanish -
Topline Score
Bio
Credentials
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servsafe
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Experience
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Close Up Foundation
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United States
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Civic and Social Organizations
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100 - 200 Employee
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Transportation Coordinator
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Jul 2016 - Present
-Act as first line of defense for customers needs, assist with configurations, answer how-to questions, provide thoughtful guidance on how to leverage the program to achieve their goals -Secured high value inventory -Adhered to transportation policies; knowledgeable of general dispatch procedures -Efficiently connect clients with other external teams as required to address their needs-Supervised assigned areas with under age clients -Actively identify at risk situations & expansion opportunities during my engagement with clients in order to effectively respond to these scenarios -Cultivate strong customer relationships by maintaining high levels of engagement, adaption & communication -Contribute towards development of a strong team environment by upholding high work standards -Pick-up/drop-off guests at hotels & airports
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UPS
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United States
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Truck Transportation
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700 & Above Employee
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Executive Assistant
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Sep 2016 - Apr 2022
-Collect & analyze productivity data; identify gaps & weak points in workflow to improve efficiency by 25%-Report building repairs & replace defective materials (Purchased & maintained office supplies)-Prepare monthly progress reports & communicate results to appropriate staff-Coordinate team members schedules & assign respective tasks; reinforce accountability with team members -Book trip tickets (lodging & dining accommodations) schedule management -Record, Transcribe & distribute minutes at Teamsters Union Discrepancy meetings in order to decrease company payout by 10%-Assist fundraising $2M for UnitedWay Worldwide COVID19 Community Response & Recovery Fund -Lead kick off meetings & brainstorming sessions -Implement new staff training, incentive programs & career advancement initiatives
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Education
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2015 - 2019
University of Maryland Eastern Shore
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management -
2016 - 2017
Prince George's Community College
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management -
2011 - 2015
Forestville Military Academy
High School Diploma, 12
Community
