Tsviatko Tsvetkov
Program Manager at Merkle Bulgaria- Claim this Profile
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Bulgarian -
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Bio
Mladen Lazic
This recommendation is a bit overdue but better late than never. I have been working with Tsviatko for a long time, but more closely in the last year or so. Tsviatko was one of the Operations Managers at Scopic so as VP of Operations I had insight into Tsviatko's contributions to the company. He is a very smart person and a good problem solver. He is also a very calm person who knows how to react in a given situation and diffuse the tension. Given his project management background, he is also good at organizing both himself and others. He is focused on solving problems and moving on rather than looking for who is responsible or guilty for the problem in the first place. I would highly recommend Tsviatko for any position that requires diligence, out-of-the-box thinking, and a high level of organization.
Lyubomir Hristov
I had the pleasure to work with Tsviatko during the time i was appointed as QA Lead in Titan Gate. Tsviatko is a great professional with deep understanding in SDLC and vision to the product. During the time we worked together he constantly demonstrated high level of professionalism and commitment. He is very friendly and easy to work with professional. I highly recommend Tsviatko as he definitely will be a valuable asset to any organization!
Mladen Lazic
This recommendation is a bit overdue but better late than never. I have been working with Tsviatko for a long time, but more closely in the last year or so. Tsviatko was one of the Operations Managers at Scopic so as VP of Operations I had insight into Tsviatko's contributions to the company. He is a very smart person and a good problem solver. He is also a very calm person who knows how to react in a given situation and diffuse the tension. Given his project management background, he is also good at organizing both himself and others. He is focused on solving problems and moving on rather than looking for who is responsible or guilty for the problem in the first place. I would highly recommend Tsviatko for any position that requires diligence, out-of-the-box thinking, and a high level of organization.
Lyubomir Hristov
I had the pleasure to work with Tsviatko during the time i was appointed as QA Lead in Titan Gate. Tsviatko is a great professional with deep understanding in SDLC and vision to the product. During the time we worked together he constantly demonstrated high level of professionalism and commitment. He is very friendly and easy to work with professional. I highly recommend Tsviatko as he definitely will be a valuable asset to any organization!
Mladen Lazic
This recommendation is a bit overdue but better late than never. I have been working with Tsviatko for a long time, but more closely in the last year or so. Tsviatko was one of the Operations Managers at Scopic so as VP of Operations I had insight into Tsviatko's contributions to the company. He is a very smart person and a good problem solver. He is also a very calm person who knows how to react in a given situation and diffuse the tension. Given his project management background, he is also good at organizing both himself and others. He is focused on solving problems and moving on rather than looking for who is responsible or guilty for the problem in the first place. I would highly recommend Tsviatko for any position that requires diligence, out-of-the-box thinking, and a high level of organization.
Lyubomir Hristov
I had the pleasure to work with Tsviatko during the time i was appointed as QA Lead in Titan Gate. Tsviatko is a great professional with deep understanding in SDLC and vision to the product. During the time we worked together he constantly demonstrated high level of professionalism and commitment. He is very friendly and easy to work with professional. I highly recommend Tsviatko as he definitely will be a valuable asset to any organization!
Mladen Lazic
This recommendation is a bit overdue but better late than never. I have been working with Tsviatko for a long time, but more closely in the last year or so. Tsviatko was one of the Operations Managers at Scopic so as VP of Operations I had insight into Tsviatko's contributions to the company. He is a very smart person and a good problem solver. He is also a very calm person who knows how to react in a given situation and diffuse the tension. Given his project management background, he is also good at organizing both himself and others. He is focused on solving problems and moving on rather than looking for who is responsible or guilty for the problem in the first place. I would highly recommend Tsviatko for any position that requires diligence, out-of-the-box thinking, and a high level of organization.
Lyubomir Hristov
I had the pleasure to work with Tsviatko during the time i was appointed as QA Lead in Titan Gate. Tsviatko is a great professional with deep understanding in SDLC and vision to the product. During the time we worked together he constantly demonstrated high level of professionalism and commitment. He is very friendly and easy to work with professional. I highly recommend Tsviatko as he definitely will be a valuable asset to any organization!
Credentials
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Certified Kanban Expert
International Scrum Institute™ (Scrum Institute)Jan, 2023- Nov, 2024 -
Certified Kanban Project Manager
International Scrum Institute™ (Scrum Institute)Jan, 2023- Nov, 2024 -
Scrum Master Certified (SMC)
International Scrum Institute™ (Scrum Institute)Sep, 2021- Nov, 2024 -
Scrum Product Owner Certified (SPOC)
SCRUMstudy - Accreditation Body for Scrum and AgileSep, 2021- Nov, 2024 -
Six Sigma Green Belt
6sigmastudy.comNov, 2014- Nov, 2024 -
Six Sigma Yellow Belt
6sigmastudy.comNov, 2014- Nov, 2024 -
SCRUM Fundamentals Certified
SCRUMstudy - Accreditation Body for Scrum and Agile;Download Free Scrum Body of Knowledge(340 pages)Aug, 2014- Nov, 2024
Experience
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Merkle Bulgaria
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Bulgaria
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Information Technology & Services
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100 - 200 Employee
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Program Manager
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Apr 2022 - Aug 2023
Supporting project teams throughout the programme cycle. Management of program and projects resourcing and commercials, including forecasting, time management and invoicing Escalating programme status, including issues and risks to senior stakeholders, where appropriate Ensuring projects are delivered to quality standards. Building relationships with senior client stakeholders Being client-focused, with the ability to interpret and understand client needs and deliver… Show more Supporting project teams throughout the programme cycle. Management of program and projects resourcing and commercials, including forecasting, time management and invoicing Escalating programme status, including issues and risks to senior stakeholders, where appropriate Ensuring projects are delivered to quality standards. Building relationships with senior client stakeholders Being client-focused, with the ability to interpret and understand client needs and deliver results Prioritise and meet deadlines in a calm and effective way Defining, managing and reporting against KPI’s and SLA’s Covering for the roles of delivery manager, scrum master or project manager Coaching the program teams and client stakeholders in agile and Scrum methodology, assuring best practices are applied Defining, improving and optimizing agile program processes Representing the teams and actively participating in PI plannings Show less Supporting project teams throughout the programme cycle. Management of program and projects resourcing and commercials, including forecasting, time management and invoicing Escalating programme status, including issues and risks to senior stakeholders, where appropriate Ensuring projects are delivered to quality standards. Building relationships with senior client stakeholders Being client-focused, with the ability to interpret and understand client needs and deliver… Show more Supporting project teams throughout the programme cycle. Management of program and projects resourcing and commercials, including forecasting, time management and invoicing Escalating programme status, including issues and risks to senior stakeholders, where appropriate Ensuring projects are delivered to quality standards. Building relationships with senior client stakeholders Being client-focused, with the ability to interpret and understand client needs and deliver results Prioritise and meet deadlines in a calm and effective way Defining, managing and reporting against KPI’s and SLA’s Covering for the roles of delivery manager, scrum master or project manager Coaching the program teams and client stakeholders in agile and Scrum methodology, assuring best practices are applied Defining, improving and optimizing agile program processes Representing the teams and actively participating in PI plannings Show less
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Scopic Software
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United States
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Software Development
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100 - 200 Employee
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Operations Manager
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Oct 2020 - Dec 2021
Overview, support and monitor current and newly onboarded client projects •Analyse client organization, needs and define appropriate project management framework to apply for efficient project delivery •Monitor, coach and guide Project Managers and their active projects to identify and prevent risks, ensure effective implementation and timely delivery within project budgets •Work with resource management to optimize project personnel assignments •Address concerns, escalations… Show more Overview, support and monitor current and newly onboarded client projects •Analyse client organization, needs and define appropriate project management framework to apply for efficient project delivery •Monitor, coach and guide Project Managers and their active projects to identify and prevent risks, ensure effective implementation and timely delivery within project budgets •Work with resource management to optimize project personnel assignments •Address concerns, escalations, and client expectations •Manage, mentor, and evaluate project managers •Support PMs in liaising on client contracts, including management of rate increases •Liaise with Accounting/Finance to assess and improve project profitability •Work with HR on performance reviews and associated operational actions •Suggest and implement SDLC and other process improvements •Create, define, and improve company’s policies and enforcing them •Work effectively with the Director of Engineering and other technical personnel to troubleshoot technical challenges and enhance technical workflows •Ensuring interdepartmental collaboration •Report to the Director of Operations and Vice President
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Project Manager
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Nov 2014 - Oct 2020
Managing projects for developing different software applications - mobile, web, desktop Occupying the role of a Scrum Master for mixed and internal teams - depending on the project and client needs Facilitating all Scrum ceremonies and coordinating the set up Gathering business requirements and preparing documentation for the features to be integrated in the software. Writing, managing and overseeing user stories, release plans and schedules Preparing tasks for the… Show more Managing projects for developing different software applications - mobile, web, desktop Occupying the role of a Scrum Master for mixed and internal teams - depending on the project and client needs Facilitating all Scrum ceremonies and coordinating the set up Gathering business requirements and preparing documentation for the features to be integrated in the software. Writing, managing and overseeing user stories, release plans and schedules Preparing tasks for the software developers. Providing the tasks and clear specifications to the developers. User testing of the developed tasks. Overseeing and managing the execution and creation of test plans Preparing user manuals and business process documentations Managing projects and preparing software specifications for newly set up businesses/ start ups from initiation to market launch Budget, human resources and risk management of all projects assigned to me Communicating with the clients to gather requirements, provide project status updates and support to users Reporting project updates to the management and the clients
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Titan Gate
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Technology, Information and Internet
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1 - 100 Employee
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Product Owner
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Jun 2017 - Oct 2017
• Collaborate with product architect and software development manager to translate business requirements into user stories for the development teams to implement • Develop and maintain an appropriately prioritized backlog of user stories • Collaborate with stakeholders and technical leads to determine the scope and priorities for product development cycles • Collaborate with development teams to ensure that they have a clear vision for the products and are designing modern features to… Show more • Collaborate with product architect and software development manager to translate business requirements into user stories for the development teams to implement • Develop and maintain an appropriately prioritized backlog of user stories • Collaborate with stakeholders and technical leads to determine the scope and priorities for product development cycles • Collaborate with development teams to ensure that they have a clear vision for the products and are designing modern features to fit the business needs • Creating detailed specifications for product features in a manner they are fully clear to the development team • Help with leading the integration and adaptation to the SCRUM methodology • Inspire and motivate the development teams to deliver innovative and exciting solutions following the company priorities and timelines set • Act as an ambassador for the product internally and externally • Be the primary contact for queries related to the product • Work with key stakeholders across the company to ensure successful product releases • Monitor, maintain and report projects progress, status and budgets Show less • Collaborate with product architect and software development manager to translate business requirements into user stories for the development teams to implement • Develop and maintain an appropriately prioritized backlog of user stories • Collaborate with stakeholders and technical leads to determine the scope and priorities for product development cycles • Collaborate with development teams to ensure that they have a clear vision for the products and are designing modern features to… Show more • Collaborate with product architect and software development manager to translate business requirements into user stories for the development teams to implement • Develop and maintain an appropriately prioritized backlog of user stories • Collaborate with stakeholders and technical leads to determine the scope and priorities for product development cycles • Collaborate with development teams to ensure that they have a clear vision for the products and are designing modern features to fit the business needs • Creating detailed specifications for product features in a manner they are fully clear to the development team • Help with leading the integration and adaptation to the SCRUM methodology • Inspire and motivate the development teams to deliver innovative and exciting solutions following the company priorities and timelines set • Act as an ambassador for the product internally and externally • Be the primary contact for queries related to the product • Work with key stakeholders across the company to ensure successful product releases • Monitor, maintain and report projects progress, status and budgets Show less
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iCard
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Bulgaria
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Financial Services
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100 - 200 Employee
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Project Manager
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Jun 2014 - Feb 2015
Managing projects for developing different software applications Occupying the role of a Scrum Master Working with the products teams on gathering business requirements and preparing documentation for the features to be integrated in the software. Writing, managing and overseeing user stories, release plans and schedules Providing the tasks and clear specifications to the development teams User testing of the developed tasks and coordinating with the business on… Show more Managing projects for developing different software applications Occupying the role of a Scrum Master Working with the products teams on gathering business requirements and preparing documentation for the features to be integrated in the software. Writing, managing and overseeing user stories, release plans and schedules Providing the tasks and clear specifications to the development teams User testing of the developed tasks and coordinating with the business on acceptance Preparing user manuals and business process documentations Managing projects and preparing software specifications for newly set up businesses within the group. Coordinating with external providers in integrating their software. Budget and risk management of all projects assigned to me Reporting project updates to the senior management and stakeholders Show less Managing projects for developing different software applications Occupying the role of a Scrum Master Working with the products teams on gathering business requirements and preparing documentation for the features to be integrated in the software. Writing, managing and overseeing user stories, release plans and schedules Providing the tasks and clear specifications to the development teams User testing of the developed tasks and coordinating with the business on… Show more Managing projects for developing different software applications Occupying the role of a Scrum Master Working with the products teams on gathering business requirements and preparing documentation for the features to be integrated in the software. Writing, managing and overseeing user stories, release plans and schedules Providing the tasks and clear specifications to the development teams User testing of the developed tasks and coordinating with the business on acceptance Preparing user manuals and business process documentations Managing projects and preparing software specifications for newly set up businesses within the group. Coordinating with external providers in integrating their software. Budget and risk management of all projects assigned to me Reporting project updates to the senior management and stakeholders Show less
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CluneTech
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Ireland
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Software Development
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1 - 100 Employee
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Project Manager
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Mar 2011 - Jun 2014
• Managing projects for developing different software being in use within the different branches/entities of the company. • Communicating to the stakeholders regarding their business needs and preparing documentation for the features to be integrated in the software. • Preparing tasks for the software developers and project plans • Providing the tasks and clear specifications to the developers. • User testing and deploying the developed tasks. • Preparing user manuals. •… Show more • Managing projects for developing different software being in use within the different branches/entities of the company. • Communicating to the stakeholders regarding their business needs and preparing documentation for the features to be integrated in the software. • Preparing tasks for the software developers and project plans • Providing the tasks and clear specifications to the developers. • User testing and deploying the developed tasks. • Preparing user manuals. • Analyzing the business needs of newly developed businesses and preparing software specifications in accordance with them. Assiting in product analysis, market analysis and product launches. • Actively participating in process analysis and gradual transformation to agile processes within the development departments. • Documenting new processes and coaching the teams in applying them, monitoring and assuring process adherence • Preparing reports for the group directors on project statuses and team members’ personal achievements/performance • Preparing and maintaining project resource plans and documentation. • Facilitating change advisory board and change management Show less • Managing projects for developing different software being in use within the different branches/entities of the company. • Communicating to the stakeholders regarding their business needs and preparing documentation for the features to be integrated in the software. • Preparing tasks for the software developers and project plans • Providing the tasks and clear specifications to the developers. • User testing and deploying the developed tasks. • Preparing user manuals. •… Show more • Managing projects for developing different software being in use within the different branches/entities of the company. • Communicating to the stakeholders regarding their business needs and preparing documentation for the features to be integrated in the software. • Preparing tasks for the software developers and project plans • Providing the tasks and clear specifications to the developers. • User testing and deploying the developed tasks. • Preparing user manuals. • Analyzing the business needs of newly developed businesses and preparing software specifications in accordance with them. Assiting in product analysis, market analysis and product launches. • Actively participating in process analysis and gradual transformation to agile processes within the development departments. • Documenting new processes and coaching the teams in applying them, monitoring and assuring process adherence • Preparing reports for the group directors on project statuses and team members’ personal achievements/performance • Preparing and maintaining project resource plans and documentation. • Facilitating change advisory board and change management Show less
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Dekang Bulgaria
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Varna
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Chief Executive Officer
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Jan 2011 - May 2014
In the period of 3 years I have been developing two companies based in Varna,Bulgaria. The first company was founded in January 2011 in partnership with another professional and the second one in November 2012.. Their nature of business is reselling and distribution of electronic cigarettes and nicotine liquids for them and various IT services. My main duties and responsibilities in both companies are: • Managing various software and business development projects for my own companies and… Show more In the period of 3 years I have been developing two companies based in Varna,Bulgaria. The first company was founded in January 2011 in partnership with another professional and the second one in November 2012.. Their nature of business is reselling and distribution of electronic cigarettes and nicotine liquids for them and various IT services. My main duties and responsibilities in both companies are: • Managing various software and business development projects for my own companies and external clients. • Creating of web pages (www.dekang.bg, www.e-cigara.bg, www.ithelp.bg) and search engine optimization for them • Online and off line marketing including blogs where content was written by me. • As a managing director I was responsible for the importation of goods, maintaining communication and good relations with our clients and distributors on local level. • Creating of small web pages, search engine optimization • PC hardware and software support • Setting up small office networks and phone communication systems • Video control and systems for building access controls Show less In the period of 3 years I have been developing two companies based in Varna,Bulgaria. The first company was founded in January 2011 in partnership with another professional and the second one in November 2012.. Their nature of business is reselling and distribution of electronic cigarettes and nicotine liquids for them and various IT services. My main duties and responsibilities in both companies are: • Managing various software and business development projects for my own companies and… Show more In the period of 3 years I have been developing two companies based in Varna,Bulgaria. The first company was founded in January 2011 in partnership with another professional and the second one in November 2012.. Their nature of business is reselling and distribution of electronic cigarettes and nicotine liquids for them and various IT services. My main duties and responsibilities in both companies are: • Managing various software and business development projects for my own companies and external clients. • Creating of web pages (www.dekang.bg, www.e-cigara.bg, www.ithelp.bg) and search engine optimization for them • Online and off line marketing including blogs where content was written by me. • As a managing director I was responsible for the importation of goods, maintaining communication and good relations with our clients and distributors on local level. • Creating of small web pages, search engine optimization • PC hardware and software support • Setting up small office networks and phone communication systems • Video control and systems for building access controls Show less
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Taxback
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Ireland
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Financial Services
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100 - 200 Employee
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Customer Service Representative
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Mar 2008 - Mar 2011
• Selling the services of the company to new and existing customers. • Taking customer enquiries over the telephone and via email. • Keeping up to date the customer data within the customer relationship management system. • Processing customer documentation relating to customers tax declarations • Preparing tax filing packs to be reviewed by the filing specialist • Selling the services of the company to new and existing customers. • Taking customer enquiries over the telephone and via email. • Keeping up to date the customer data within the customer relationship management system. • Processing customer documentation relating to customers tax declarations • Preparing tax filing packs to be reviewed by the filing specialist
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Education
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2008 - 2012
UE Varna
Bachelor's Degree, Accounting and Control -
2003 - 2008
Foreign Language School
HIgh School, Foreign Languages and Literatures, General
Community
