Tsvetomir Arsov

Mall Manager at GTC Bulgaria
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Contact Information
us****@****om
(386) 825-5501
Location
Lozenets, Sofia City, Bulgaria, BG

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Experience

    • Bulgaria
    • Leasing Non-residential Real Estate
    • 1 - 100 Employee
    • Mall Manager
      • May 2023 - Present

    • Romania
    • Real Estate
    • 200 - 300 Employee
    • Center Manager
      • Mar 2022 - May 2023

    • Bulgaria
    • Retail Groceries
    • 300 - 400 Employee
    • Regional Manager
      • Sep 2018 - Mar 2022

    • Bulgaria
    • Retail
    • 300 - 400 Employee
    • Store Manager
      • Dec 2017 - Jul 2018

    • Bulgaria
    • Retail
    • 1 - 100 Employee
    • Regional manager
      • Dec 2013 - Apr 2016

      • Participate in the preparation of the commercial strategy of the company; • Project Management • Consults franchise partners on the business strategy • Helps to optimize costs in business administration. • Work organization in the stores. • Analyzing the business results of the stores and give suggestions for their improvement; • Give the Franchise managers optimizations of personnel. • Finding new ways to increase staff motivation in the stores. • Proposing, update of the payroll in the stores. • Notifying the Franchise Manager and staff of the important decisions taken by the franchisor. • Analyzing the stores in crisis, draw steps of measures and coordinate the implementation of these measures. • Consults Franchise Manager in determining the amount and type of goods loaded in the stores. • Determining the commercial and management objectives of the stores. • Determining Marketing activities in and outside the stores. • Organization of trainings to improve sales and customer service in the stores. • Monitor compliance with Franchise obligations under the franchise contract. • Coordination in openings of new stores. Show less

    • Germany
    • Technology, Information and Internet
    • 400 - 500 Employee
    • Deputy Store Manager
      • May 2012 - Dec 2013

      • Manages all departments of the store in accordance with their goals and purpose. • Manages, coordinates and organizes processes, personnel and all activities of the store. • Manage and supervise the organization, processes and employees in the store. • Directly responsible for providing quantitative and qualitative results regarding the quality of customer service and effective management of human resources. • Monitor turnover and sales targets. • Train and coordinate their subordinates and is responsible for their subsequent professional development • Control and direct involvement in ordering goods, avoiding overstock and availability in central warehouse. • Working with obsolete merchandise, organizing internal promotions, discounts and sales. • Participation in projects related to customer service in all stores Praktiker. • Work on the Praktiker Webshop. • Responsible for the implementation of standards and compliance with the sales steps. Show less

    • Telecommunications
    • 100 - 200 Employee
    • Regional Sales Manager
      • Jan 2010 - Mar 2012

      • Overall Management of the company’s sales activities in the region situated – Republic of Macedonia (6 Months), Plovdiv (6 Months) and Sofia (1 year) • Being part in the preparation of the annual budget. • Manage and monitor all legal and financial aspects related with the stores. • Responsible for implementation of the company’s sales and customer service standards. • Configuring and implementing new bonus schemes • Initiation and action planning regarding alternative approaches for sales increase including promotional activities, POS activities for different sales channels • Managing, control and targets setting. • Managing sales team from 30 to 100 employees. • Monitoring of the market and sales, data analysis • On the job training, motivation and coaching of team members • Interviewing, staff selection, induction program of new team members • Choosing, hiring and couching of successful Team Leaders and Shop Managers. • Localizing, renting and opening of new stores. • Being Top Regional Managers few months in row. Show less

Education

  • Park University
    Bachelor of Business Administration (B.B.A.), International Business/Economics
    2005 - 2009

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