Experience

AGMA Studio

• Bulgaria
• Advertising Services
• 1 - 100 Employee

• Business Development Manager, UX&UI

  • 2022 - Present



Lotse

• Consultant

  • 2008 - 2022



Azerbaijan Tourism and Management University

• Azerbaijan
• Higher Education
• 1 - 100 Employee

• Adjunct Associate Professor

  • 2017 - 2020

  - Professor of “Hotel Operations” and “Service Quality Management” - Mentoring graduating students on their thesis preparations - Professor of “Hotel Operations” and “Service Quality Management” - Mentoring graduating students on their thesis preparations



Excelsior Hotel Baku (PMD Hospitality)

• Azerbaijan
• Hospitality
• 1 - 100 Employee

• Operations Manager

  • 2010 - 2011

  Operations and staff management (32 employees) Analized economic business level fluctuations and created action plans Managed the sale and promotion of department products and services Coordinated the maintenance of all recreational facilities and equipment Operations and staff management (32 employees) Analized economic business level fluctuations and created action plans Managed the sale and promotion of department products and services Coordinated the maintenance of all recreational facilities and equipment



Crowne Plaza® Sofia

• Bulgaria
• Hospitality
• 1 - 100 Employee

• Club Manager

  • 2006 - 2008

  Managed center opening, including the creation of operational procedures and implementation of 5-star service brand standards. Managed the club after opening, focusing on the quality of services offered. Responsible for all aspects of staff management, including hiring and training. Developed new products & services, led sales and marketing strategies. Carried out pre-opening setup and implementation of standards and procedures to ensure quality service. Managed center opening, including the creation of operational procedures and implementation of 5-star service brand standards. Managed the club after opening, focusing on the quality of services offered. Responsible for all aspects of staff management, including hiring and training. Developed new products & services, led sales and marketing strategies. Carried out pre-opening setup and implementation of standards and procedures to ensure quality service.