Senior Software Engineer

• Mar 2023 - Present

Software Engineer

• Sep 2021 - Mar 2023

Junior Software Engineer

• Nov 2020 - Sep 2021

Teaching Assistant

• Feb 2020 - Aug 2022

・Coached and mentored more than 1200 students in an online web development program including HTML, CSS, JavaScript, Node.js, etc..・Solved more than 600 questions and provided more than 200 learning advice and feedback, helping students complete the course and master foundations of web development

People Operation

• Sep 2018 - Feb 2020

・Possess acute analytical, problem-solving and stakeholder management skills - improved team productivity and efficiency by the implementation of streamlining processes and developing tools/ applications.・Level-headed and strong ability to identify gaps within processes - provided solutions which enhanced the productivity of the customer service team by at least 50%.・High level of project management and tech skills - created 5 sets of applications and enhanced the internal team’s productivity by completing more than 30 requests within 6 months. Show less

Expert Community Manager

• Sep 2018 - Feb 2020

・Resourceful and able to build, manage and motivate a team of more than 40 teaching assistants within a year with comprehensive recruiting and training. ・Logical and strong analytical skills evident with the creation and management of structures, processes, tools and documents within the team.・Effective interpersonal skills are shown in leading and motivating the teaching assistants to fulfil the service level of learning courses with 4.4/5 high satisfaction score rated by students, while concurrently exploring and evaluating new product offerings with the ALPHA Camp alumni and software developers. Show less

Senior Operations Manager

• Oct 2016 - Sep 2018

・Effective project and program management skills - Pioneered part-time courses in Singapore in 2016, Launched and operated web development bootcamp in 2017 with global instructors and teaching assistants.・Adept at stakeholder management - Partnered IMDA on Tech Immersion and Placement Programme (TIPP) to convert non-ICT professionals into industry-ready ICT professionals.

Educational Program Manager

• Feb 2016 - Oct 2016

Business Development Manager

• Sep 2013 - Feb 2016

・Strong ability to establish connections - Identified, structured, negotiated and established the strategic partnership with Taiwan startups and corporates, helping the company to gain brand awareness within the tech industry. ・People-oriented with strong analytical skills - supported and coached ALPHA Camp’s students in developing new careers in tech.Initiated and organized Stanford “How to start a startup” study program in Taipei together with NTUST, Garage+, SLP Taipei, over 700 sign-ups in this 10-week program in 2014, which motivated young talents in Taiwan. ・Designed and pioneered Taiwan's first fintech hackathon with DBS with over 100 participants, partnered with tech companies like Microsoft, LINE, Parse, etc., which influenced many Taiwan banks to launch fintech hackathons or programs later on. Show less